Back

Herb Connolly Chevrolet

Framingham, MA

4.3
1,410 Reviews
Herb Connolly Automotive Group has been serving the greater Boston area for over 90 years! As one of America's oldest, continuously family owned automobile dealerships in the country, we are proud to be a customer recommended establishment that always exceeds expectations to provide a fantastic car buying experience. For more information on the history of our store click here! Our extensive inventory in our three locations, Acura, Hyundai, and Chevrolet, make the best brands and vehicles available no matter what type of vehicle you are seeking. Our friendly staff members are approachable, knowledgeable, and enthusiastic, and make it their job to ensure that car shopping with us is pleasant and enjoyable.
Contact Dealership

350 Worcester Rd

Framingham, MA

01702

Directions

By Type

Showing 1,410 reviews

December 13, 2024

Knowledgeable and help me find the right vehicle. Upfront and the process was easy and fast! More

by JYoung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Excellent customer service experience! Sept 20 called to schedule a State Inspection. Sarah in a friendly and professional way not only informed me no appointment was need but also sugges More

by Joe Kasabula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joie Mullen, service adviser, Jay Martin, service manager
Oct 12, 2024 -

Herb Connolly Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Herb Connolly Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!

October 04, 2024

How this dealership is still in business is beyond me. I had a trade in assessment completed on Cars.Com and it routed me to a response from Herb Connolly Chevrolet. Cars.com stated that the dealer would More

by johnpalan
Trade-in Experience
Recommend Dealer
No
Employees Worked With
NA
Oct 11, 2024 -

Herb Connolly Chevrolet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Nov 13, 2024 -

Herb Connolly Chevrolet responded

johnpalan - we tried to reach out to you multiple times via phone and email. We could never get ahold of you and don't understand why you gave us a 1 star review. We partner with cars.com and guarantee the cars.com trade in assessments as long as the condition of the vehicle is accurate.

July 30, 2024

Joao was really patient with me showing me how to use the electronics in the car. Driving with him sold me. More

by paul.samuelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joao Demarchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Herb Connolly Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

July 22, 2024

Excellent customer service experience! Monday July 15th scheduled lube, oil & filter. Thanks to ease of calling in to a friendly person, scheduling a LOF is simple and easy. Greeted by Jo More

by Joe Kasabula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joie Mullen, service adviser, Jay Martin, service manager
Jul 24, 2024 -

Herb Connolly Chevrolet responded

Thank you for taking the time to leave a review for us at Herb Connolly Chevrolet. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2024

Was dreading going with my father in law to buy a car but Lucas and his manager Daniel made a normally painful experience quite painless and almost pleasant. Both were very nice and worked to get us a fair d More

by Directlead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas de Lima Satler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Herb Connolly Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Herb Connolly Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2024

poor quality, Not recommended , always have problems with this people, I git 3 news trucks on this dealership, but they don’t care about loyalty customers., all the time my truck stays more then expected, an More

by cesarlandscape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Weikel
Apr 30, 2024 -

Herb Connolly Chevrolet responded

It is disappointing for us to hear that your experience was anything less than great. Please reach out to us at (508) 820-1221 when you can so we can address this situation directly. Thank you and have a great day.

Apr 30, 2024 -

cesarlandscape responded

Yes sure, im still very disappointed, you can call me anytime to discuss about that, my truck still have the exactly same problem, and isn’t fixed yet.

April 27, 2024

I recently got a sticker for my 2500 HD chevy purchased at your dealership.to date my 2016 chevy has beenserviced by you and to my satisfaction. More

by rpd1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sven
May 01, 2024 -

Herb Connolly Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Herb Connolly Chevrolet and we hope to see you again soon!

April 23, 2024

Aeryn was excellent on every level. Made my visit as effortless as possible. I hope management and ownership know how much of an asset she is to the dealership. Fantastic customer servi More

by tomcaswell6789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aeryn
Apr 25, 2024 -

Herb Connolly Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Herb Connolly Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 19, 2024

Absolutely the best truck buying experience ever. Matheus was exceptional. Friendly and attentive he worked a great deal. Top flight salesman like Matheus are a great asset. It was a pleasure to pur More

by dcorriveau0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matheus Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Herb Connolly Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

1
...