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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
567 Reviews

567 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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April 18, 2024

Very good service . Pleasent atmosphere Take care of the car accordingly. Keep up the good work More

by messlechkassaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barreto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ronald
Apr 19, 2024 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the kind review! It was a pleasure having you visit us here at Herb Chambers Volvo Cars Norwood and we look forward to seeing you again in the future!

April 17, 2024

Excellent and friendly service. My service appointment was efficient and everything well explained and my questions answered More

by boston buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know you had an efficient and friendly service experience at Herb Chambers Volvo Cars Norwood! We always aim for clear communication. Thanks for the review, we appreciate it!

April 12, 2024

Was very stressful for service today. They were going to switch cars with me at my home for service. They never showed up and then I had to call and wait another two hours for delivery. More

by Aenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Herb Chambers Volvo Cars Norwood responded

We strive for efficient and reliable service, so it's disappointing to know we didn't meet those expectations this time around. Your feedback is valuable in helping us improve. Please accept our apologies for the inconvenience caused. Thank you, Nick Salem - General Manager - nsalem@herbchambers.com

April 03, 2024

Friendly, efficient service. Always enjoy coming back to this location. Thanks for your help Don! More

by JjHayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Batten
Apr 04, 2024 -

Herb Chambers Volvo Cars Norwood responded

Thank you for your continued patronage! We look forward to earning five stars again! - Herb Chambers Volvo Cars Norwood

March 30, 2024

Colin did a great job of communicating what was service was essential and what could be put off until a later date. More

by Marc S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Herb Chambers Volvo Cars Norwood responded

Marc, we're glad to know Colin was able to guide you effectively through your service needs at Herb Chambers Volvo Cars Norwood. We appreciate the positive feedback!

March 28, 2024

Service was great Colin was extremely knowledgeable The car was washed and ready to go What more could I want.? More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Herb Chambers Volvo Cars Norwood responded

Patti, we're delighted to know that Colin and our team at Herb Chambers Volvo Cars Norwood provided you with great service. We always aim for a seamless experience - from knowledgeable staff to a clean car ready for the road!

March 27, 2024

Excellent service and auto sales. No problem to big or small. Always done right the first time. More

by BobLex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Khazhinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanya Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Bob! Thank you for your feedback! We're thrilled to hear that you had a positive experience with our service and auto sales at Herb Chambers Volvo Cars Norwood. Our commitment is to always deliver top-notch service, no matter the size of the problem. If you ever need anything in the future, don't hesitate to reach out. We're here to ensure your satisfaction and keep your vehicle running smoothly.

March 22, 2024

The service department is professional and keeps you informed on all repairs. Paul makes the process easy and stress free More

by slimjem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Every person during the process was great
Mar 22, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know our service department at Herb Chambers Volvo Cars Norwood made your experience stress-free and easy! We'll pass along the kind words to Paul. Thanks for sharing your review!

March 14, 2024

This service team has always taken great care of my car. My experience has been all I could hope for - great communication and professionalism More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi! We're so glad to know that our service team at Herb Chambers Volvo Cars Norwood has been able to provide you with great care and communication. Thanks for sharing your experience!

March 13, 2024

My experience with Don and the service team was fantastic. I appreciated all of their dedicated support. More

by Katedevlin9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Mar 13, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Kate! We're so glad to know that Don and our service team at Herb Chambers Volvo Cars Norwood provided you with a fantastic experience. We appreciate your support!

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