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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
564 Reviews

564 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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July 26, 2024

Paul in Service did a great job explaining the reason for the dashboard warning light More

by Fairviewcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're glad to hear it! Thank you for choosing Herb Chambers Volvo Cars Norwood!

July 26, 2024

Professional, knowledgeable, efficient and pleasant. Hassle-free service. Will definitely return and recommend others here. More

by MCATALONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Herb Chambers Volvo Cars Norwood responded

Thank you for highlighting the professional and hassle-free service at Herb Chambers Volvo Cars Norwood! We appreciate your recommendation and look forward to seeing you again.

July 18, 2024

My service appointment was as great as they have all been. Colin Ayers makes that happen. He’s an expert, and he is a kind and caring person. He is the reason I have purchased cars from Herb Chambers. More

by rsmith260
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're delighted to hear that Colin Ayers continues to provide excellent service at Herb Chambers Volvo Cars Norwood. Thank you for your loyalty and kind words!

June 27, 2024

Went to get my auxiliary battery changed on my car. What I told them was wrong with it. $362!!!! The part itself is $119 and it literally took them 15 minutes to actually change the part. Just robb More

by bobbyd0910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service employee
Jun 28, 2024 -

Herb Chambers Volvo Cars Norwood responded

Bobby, thank you for the review. We regret the frustration you experienced during your recent visit. I'd be happy to provide you with a detailed breakdown of your bill once our system is back up and running - please contact me directly at your earliest convenience, so I can answer any questions you may have in the interim. Respectfully, Nick Salem - General Manager - nsalem@herbchambers.com

June 10, 2024

Colin was extremely efficient and professional. And I greatly appreciated his sense of urgency as well. More

by EM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're delighted to hear that Colin's efficiency and professionalism made a positive impact on your experience at Herb Chambers Volvo Cars Norwood. Thanks for sharing!

June 05, 2024

I brought my car in for it's annual service. The service advisor suggested just an oil and filter change plus a safety inspection saving me at least $50 to $100. More

by Trolleytax
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're glad to hear that our service advisor at Herb Chambers Volvo Cars Norwood could help you save on your annual service. Thanks for sharing your positive experience!

May 26, 2024

Colin was very accommodating considering I did not have an appointment and it was a holiday weekend. Excellent service! More

by diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Herb Chambers Volvo Cars Norwood responded

Diane, we're glad to hear Colin provided excellent service during your visit! Thanks for sharing your experience with us at Herb Chambers Volvo Cars Norwood! Safe travels!

May 18, 2024

I love how they handle my vehicle in a timely manner and cleaned it nice thanks a lot Volvo More

by Swankyvybez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
May 20, 2024 -

Herb Chambers Volvo Cars Norwood responded

We really appreciate you taking the time to leave Herb Chambers Volvo Cars Norwood this awesome review, thank you!

May 18, 2024

Pleasant experience, short wait time and waiting area is very comfortable! I was just a bit unhappy when on my way home, the tire light came on indicating low pressure. I would think that at a 50000 mile s More

by bgs25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Herb Chambers Volvo Cars Norwood responded

We appreciate your feedback and are glad to know you found our waiting area comfortable at Herb Chambers Volvo Cars Norwood. We apologize for the inconvenience with the tire pressure light, rest assured we'll take this into account for future services. Thanks again!

May 15, 2024

As usual, I received excellent service from Colin at Herb Chambers Volvo. The service was timely and corrected the problem so that the car is again functioning properly. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Herb Chambers Volvo Cars Norwood responded

David, we're glad to know Colin and our team at Herb Chambers Volvo Cars Norwood were able to provide you with excellent service. Thanks for your feedback!

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