Herb Chambers Volvo Cars Norwood - Service Center

On time, efficient, did not proceed with a service that mechanic felt could easily wait until next year. mechanic felt could easily wait until next year. More

This place costed me a few grand because the guy Paul wasn’t competent enough to tell the claims people correct info. He more interested in getting paid instead of helping me. They gave me a loaner this wasn’t competent enough to tell the claims people correct info. He more interested in getting paid instead of helping me. They gave me a loaner this guy had the nerve to say we need to resolve this because loaners were for paying customers! SMH More

This is the most professional and efficient business of any kind that I deal with. Never a problem. Always a pleasure. any kind that I deal with. Never a problem. Always a pleasure. More

Herb Chambers Volvo Cars Norwood hits it out of the park when it comes to high quality customer service! when it comes to high quality customer service! More

This Volvo dealership has been servicing my XC60 since I purchased it Frank Polanco was extremely knowledgeable and professional at my appointment yesterday. purchased it Frank Polanco was extremely knowledgeable and professional at my appointment yesterday. More

The service advisor was unresponsive. He never responded to my texts or emails and never informed me when my car was done. He never responded to my texts or emails and never informed me when my car was done. More

Wasn’t happy with my last service. I was told the work was done and we arrived at the dealership within 15 minutes. The car hadn’t been inspected as I indicated I wanted when asked. I I was told the work was done and we arrived at the dealership within 15 minutes. The car hadn’t been inspected as I indicated I wanted when asked. I was told it would be 15 minutes as one car was ahead of me. I waited about a half hour. There was miscommunication apparently between the inspection bay and the service desk. When my car was finally brought to me I was asked about the Volvo on-call service light. Turns out this is different from the normal service needed message, unbeknownst to me. The service advertised sir and the service tech had not noticed the light and now I have to make a separate appt to have this addressed. I left the dealership more than an hour after receiving the text stating the car was ready the car is two years old and I don’t drive a lot of miles. Not happy I have to go back and it will take a month to get an appt if I need a loaner for the day. More

Colin and the crew at Herb Chambers Volvo bailed me out when my Volvo was towed there for service. They are always professional, helpful and informative. The cost of repairs are reasonable without surpri when my Volvo was towed there for service. They are always professional, helpful and informative. The cost of repairs are reasonable without surprises. I highly recommend this Herb Chambers location. More

Colin Ayers is absolutely the best! I have been working with him since he was at Mazda and Dalzell Volvo. I chose Herb Chambers because of him, knowing that I will receive outstanding s I have been working with him since he was at Mazda and Dalzell Volvo. I chose Herb Chambers because of him, knowing that I will receive outstanding service. More

I’ve always been happy with the quality of service at Herb Chambers Volvo in Norwood. Herb Chambers Volvo in Norwood. More