Herb Chambers Volvo Cars Norwood - Service Center

Had to bring my 2020 xc40 in for an intermittent air conditioning issue. Always cringe a bit going to any dealer but I must say Volvo of Norwood returns much of that fear with excellent human empathy an conditioning issue. Always cringe a bit going to any dealer but I must say Volvo of Norwood returns much of that fear with excellent human empathy and problem solving. This trip, Peter in service worked with me to 360 what the problem could be based on my observations of the issue. The issue was solved by end of day, logic of the repair approach was clear and not glossed over and to top it, Peter never made me feel like I was a number. With visits like this, going to a dealer climbs up a notch in my book. More

Wonderful customer service and a pleasure to work with. Peter is great and was polite and helpful. Peter is great and was polite and helpful. More

Service managers, advisors and shop foreman take consistent personal interest in meeting needs of customers.and do excellent work- overall outstanding! consistent personal interest in meeting needs of customers.and do excellent work- overall outstanding! More

I had several items to be taken care of such as inspection sticker, oil change, detailing et al. All were done perfectly. inspection sticker, oil change, detailing et al. All were done perfectly. More

Fast service and pleasant staff. So glad they pointed out that I needed a sticker! They even vacuum and wash your car. that I needed a sticker! They even vacuum and wash your car. More

Great service always! Great service rep, Peter.Best dealership. Always welcoming and helpful! Nice surrounding Great service rep, Peter.Best dealership. Always welcoming and helpful! Nice surrounding More

The service department has always been great… very courteous, extremely helpful and go above and beyond to minimize customer wait time, courteous, extremely helpful and go above and beyond to minimize customer wait time, More

They were very knowledgeable and helpful thank you for the great service will be back the great service will be back More

I am please to say I have been a customer for 14 years. The service staff have always been accommodating to me and the service needs of my Volvo. The service staff have always been accommodating to me and the service needs of my Volvo. More

Excellent service. No complaints. 1st class. Had Routine service on my 2019 Volvo xc 40. Responsive. Friendly. Competent. Easy. Convenient. Love the car and the dealership. service on my 2019 Volvo xc 40. Responsive. Friendly. Competent. Easy. Convenient. Love the car and the dealership. More