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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
530 Reviews

530 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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March 01, 2022

Excellent communication and service. Clean and pleasant facility. Service Person very clear thorough and precise as well as pleasant! More

by Iacucman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for reviewing your recent visit with us! We're happy to hear it was a pleasant one and we hope to see you again next time here at Herb Chambers Volvo Cars Norwood!

Mar 03, 2022 -

Iacucman responded

Will definitely return! Thanks!!

March 01, 2022

I feel as if I am always treated like royalty at Herb Chambers Volvo. Colin is always so kind, respectful, takes the time to explain everything in detail. He will go beyond the call of duty to make sure More

by christinesavage8944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for taking the time to share this wonderfully kind feedback! We're thrilled to hear that Colin & the team continue to take such fantastic care of you and we'll be sure to pass along these kind comments to them. Thanks for being a Herb Chambers Volvo Cars Norwood customer. We appreciate your continued support and look forward to your next visit!

February 28, 2022

Zwi Hoch, MD I purchase and service all our 3 Volvos at this dealership for many years and couldn’t be more happy. Your best employé is Colon Ayers and he is one of the main reasons for driving all the wa More

by sangoku3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting Herb Chambers Volvo Cars Norwood with your vehicles' service needs! Colin and the team appreciate your support and look forward to your next visit!

February 25, 2022

Quick service and pleasant staff! Love them all. Rob made sure to have all of my contact information and let me know as soon as my car was finished! More

by Colleen2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Hannafin
Feb 28, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for sharing your experience! We appreciate your support and look forward to seeing you next time here at Herb Chambers Volvo Cars Norwood!

February 17, 2022

All around, a great dealership. My issue was resolved very quickly. Peter was great, extremely knowledgeable and nice to deal with. More

by Margo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastasia , Peter Brown
Feb 18, 2022 -

Herb Chambers Volvo Cars Norwood responded

We're happy to hear it, Margo! Thank you for leaving Peter and Herb Chambers Volvo Cars Norwood your five-star review!

February 17, 2022

Peter Brown and Rob in service are fabulous, very helpful in getting Volvo to agree to help with the cost of a very expensive repair. Couldn’t be happier. More

by otto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, Peter Brown
Feb 18, 2022 -

Herb Chambers Volvo Cars Norwood responded

We're so glad Peter & Rob were able to help you out! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Volvo Cars Norwood Team

February 16, 2022

The staff provided above and beyond service, taking all of the work themselves to provide a free rental car and to take care to fix my car in the most efficient and economical way. Thanks to Rob and Peter More

by Suec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, Peter Brown
Feb 18, 2022 -

Herb Chambers Volvo Cars Norwood responded

It means the world to us to be your automotive resource! Thank you for coming to see Rob, Peter, Colin, and the Herb Chambers Volvo Cars Norwood team!

February 11, 2022

Paul was a great help when I brought my 2007 Volvo in to have the air bag repaired. He listened carefully and answered all of my questions. He also explained every detail concerning my estimate for further More

by Susanojcksn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty
Feb 11, 2022 -

Herb Chambers Volvo Cars Norwood responded

Hi Susan, thank you for trusting Paul with your service! Let us know how we can help in the future! -Herb Chambers Volvo Cars Norwood

February 11, 2022

I called service and told them that I had a dangerous brake problem and was told to come in the next morning despite a month backup for service. They treated me courteously and told me to come back short More

by kurker2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Feb 14, 2022 -

Herb Chambers Volvo Cars Norwood responded

We're glad Colin and the Herb Chambers Volvo Cars Norwood team could help take care of this issue for you! Thank you for taking the time to leave us your great five-star review!

February 10, 2022

Great dealership - all the guys working the service desk are exceptional. But Peter is the best. Very helpful, easy to talk to and really good at understanding the mechanical issue. More

by Chris
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept Manager - Rob - 5 Stars, Peter Brown
Feb 11, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you so much for the kind comments about our team, Chris! We're honored to have you as a Herb Chambers Volvo Cars Norwood customer and look forward to your next visit!

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