Herb Chambers Volvo Cars Norwood - Service Center
Norwood, MA
570 Reviews of Herb Chambers Volvo Cars Norwood - Service Center
Very easy to schedule, polite, timely, washed and vacuumed car,showed me how to handle a few open questions. Could not ask for more. vacuumed car,showed me how to handle a few open questions. Could not ask for more. More
I went here for service and had a great experience. The staff and the manager were all courteous and helping. The staff and the manager were all courteous and helping. More
I always have a great experience! The very helpful, knowledgeable, and friendly Service Dept keeps me coming back. Colin thanks for all your help. The very helpful, knowledgeable, and friendly Service Dept keeps me coming back. Colin thanks for all your help. More
Always receive great service, exceptional attention. Clean, beautiful facility and very friendly employees. Work on our vehicles is well explained and we always feel well taken care of. Clean, beautiful facility and very friendly employees. Work on our vehicles is well explained and we always feel well taken care of. More
Colin is the most attentive and smart service person that I have ever dealt with at a Volvo dealership!! I have ever dealt with at a Volvo dealership!! More
The service department is awful. If you need a courtesy car be prepared to wait atleast a month. My car was covered in sand and smelled like vomit. I decided to get it detail at the If you need a courtesy car be prepared to wait atleast a month. My car was covered in sand and smelled like vomit. I decided to get it detail at the dealer so I could have the 80k mile service done at the same time. I also mentioned an ac leak. When I checked in they said my car would be ready until the next day. Fine not ideal but fine. I get a text a 3:30 on Friday not a call but a text. I guess nobody calls anymore. I called to find out they wouldn’t be able to detail my car until Monday. Unacceptable this is my only car and it is the weekend before school starts. They had my car all day Thursday and never even looked at it, but seriously I made an appointment.They sprayed it with some blueberry air freshener now it smells like blueberry vomit which is better I guess. I would go to technical school and open my own garage before I ever return here. I gave two stars because I returned with a coupon I forgot and they refunded me $75 More
I was very pleased with my first appointment for scheduled 1 year maintenance with my Volvo Paul was very professional, personable and polite, the whole process was seamless Paul explained every scheduled 1 year maintenance with my Volvo Paul was very professional, personable and polite, the whole process was seamless Paul explained everything and even offered to show me me things if needed on my Volvo apps Thank you Paul and staff !! More