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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
582 Reviews

582 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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January 27, 2023

Colin Ayer’s and his team take the time to listen to a customers needs and set the correct expectations for all parties involved. The sense of team that the service group has built is evident that all More

by carmstrong9898@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alessi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Perlini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception and management of customer area was top notch!, Peter Brown
Jan 27, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for taking the time to share this wonderful review! We're so glad Colin & the team continue to earn your support and we can't wait to share this kind feedback with them. Take care and we'll see you next time here at Herb Chambers Volvo Cars Norwood!

January 25, 2023

Dave, Paul and Colin were very helpful and professional in resolving my cars issues.hat included heating and software updates More

by Brian B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the review, Brian! We're so glad Dave, Paul & Colin were able to assist you and we hope you won't hesitate to reach out if our Herb Chambers Volvo Cars Norwood team can be of service again in the future!

January 25, 2023

Paul has provided the service and everything was great. I also got help from David around navigation and very grateful to him More

by Eukom14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the excellent review! Paul, David & the rest of the Herb Chambers Volvo Cars Norwood team look forward to serving you again in the future!

January 25, 2023

Peter Brown, who was the maintenance manager I worked with was exceptional. Helpful, courteous and knowledgeable, he was great to work with. More

by Bob M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Jan 26, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're happy to hear Peter provided you with excellent service, Bob! Thanks for visiting Herb Chambers Volvo Cars Norwood. We hope we have the opportunity to serve you again in the future!

January 24, 2023

The dealership is a B it has warts , but the service department and Collin in particular is A+ I have bought 6 Volvo’s More

by chuckg619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alessi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the review and feedback. We're glad Collin & the team continue to earn your support and we look forward to seeing you again next time. Take care!

Jan 25, 2023 -

chuckg619 responded

Folks , I am glad you responded and Collin and team got recognized! But you did leave out my strong criticism! My issue was getting a appointment!!!! It to 5-6 tries , leave your number and we will call you back . That never happened !! I will get over it but post the negative as well as the positive ! It’s a tough business I get it help is scarce but to Mr Chambers I have met at functions is a guy who gets it .. he would to know all sides Over all I am over it ! Best

January 21, 2023

As usual the service was done right and in a timely manner. Paul Dixon was very knowledgeable and kept me informed at all times More

by Goofy26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting Herb Chambers Volvo Cars Norwood with your business! Paul & the team look forward to seeing you again next time!

January 19, 2023

The Best ! I have been with this dealership for years and would go no where else for service or to purchase another car.Its like another family to me.Love the More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Jan 20, 2023 -

Herb Chambers Volvo Cars Norwood responded

This is what we love to hear! Thank you for considering our team the best! -Herb Chambers Volvo Cars Norwood

January 13, 2023

Service was great. Great customer care service. I was greeted and helped as soon as I walked in. More

by eleyahtallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Jan 13, 2023 -

Herb Chambers Volvo Cars Norwood responded

This is what we like to hear! Thank you for choosing Herb Chambers Volvo Cars Norwood!

January 06, 2023

Always helpful, quick and efficient. Go the extra mile and ensure you have everything the way you want it. More

by Volvo XC60 Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting the Herb Chambers Volvo Cars Norwood team with your business! We appreciate the kind feedback and look forward to seeing you next time!

January 05, 2023

Great experience! Service was fast and on point. Paul was friendly and professional and upfront with everything. A pleasure to work with. More

by quentinolwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the glowing review! Paul was happy to assist you and provide you with the full Herb Chambers Volvo Cars Norwood experience!

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