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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
570 Reviews
Call Service Center (888) 919-7307

570 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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July 05, 2023

Nice people. Peter and company worked hard to get me my car back in a timely fashion, overnighting the parts. Expensive work, though. More

by VolvoOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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Jul 05, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the review and feedback. We're glad Peter and the team could get your vehicle back to you quickly and we hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Volvo Cars Norwood Team

July 05, 2023

This dealership delivers quality and competence on all levels. Friendly staff from drive in to leaving. More

by Mhgibbons02186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
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Jul 06, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the positive review! We're glad to hear that our team at Herb Chambers Volvo Cars Norwood provided quality service and made your experience friendly from start to finish. We appreciate your support!

July 02, 2023

Great customer service, no stress, no complications. I was provided a new loaner which was very helpful. Would definitely recommend to others. More

by Sandra
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hi Sandra! Thank you for the great review. We're thrilled to hear that our team at Herb Chambers Volvo Cars Norwood provided excellent customer service and made your experience stress-free. We appreciate your recommendation and hope to see you again in the future!

June 30, 2023

Recall issue was handled quickly. Everyone was pleasant. I had I problem getting an appointment at a convenient time. More

by prhslh
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the positive review! We're glad to hear that our team at Herb Chambers Volvo Cars Norwood was able to handle your recall issue quickly and provide a pleasant experience. We're sorry to hear that you had trouble getting an appointment at a convenient time; we appreciate the feedback. If there's anything else we can assist with in the future, please don't hesitate to reach out. Have a great ride!

June 28, 2023

First-class service Peter was very professional, attentive, and knowledgeable. I felt I was in good hands. More

by romiej7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Report | Print
Jun 29, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the great review! It's wonderful that Peter provided you with first-class service and made sure you felt well taken care of. We appreciate your business and hope to see you again at Herb Chambers Volvo Cars Norwood!

June 20, 2023

Good communication and very polite service department l. Would recommend!very professional and kept me informed during service a More

by PS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

PS responded

Thanks for the good service today!

Jun 21, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for leaving us your kind five-star review! We're glad our service team made this a great experience and look forward to serving you next time! - Herb Chambers Volvo Cars Norwood

June 18, 2023

I will not say but will rate them excellent and do not ask me to More

by Turk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allegra
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Jun 20, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for taking the time to leave us a review - it is much appreciated by our entire team here at Herb Chambers Volvo Cars Norwood!

June 16, 2023

Excellent customer service. The service technician Allegra was fantastic to work with and very thorough. More

by csmith0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allegra
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Jun 16, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're so glad to hear that you had an excellent experience with Allegra! Thank you for visiting Herb Chambers Volvo Cars Norwood and please don't hesitate to reach out if we can be of service again in the future!

June 16, 2023

Always a pleasure to visit even for a service call Quick response with any issues found during diagnosis. More

by magreene72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
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Jun 19, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for being a Herb Chambers Volvo Cars Norwood customer! Our team is always here to provide quick and efficient service, and we appreciate you taking the time to leave us such a positive review. Take care and we'll see you next time!

June 12, 2023

excellent service by Peter- good communication, prompt service and service job was excellent as well More

by audrey
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Report | Print
Jun 14, 2023 -

Herb Chambers Volvo Cars Norwood responded

Audrey, we're so glad to hear that Peter gave you excellent service at Herb Chambers Volvo Cars Norwood! Our team takes pride in great communication and prompt work on every job, and it's fantastic that your experience was no exception. Thank you for taking the time to share your review, and safe travels!

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