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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
567 Reviews

567 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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August 03, 2023

My service advisor was Paul Dixon and I must say he was very professional, knowledgeable and showed care about our vehicle issue. It was diagnosed in a very good time and now it will be fixed when the part More

by PETERS1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, lead tech in the service dept. Explained out problem in depth.
Aug 03, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hey Peter, we're glad to know that Paul was able to assist you with your Volvo needs at Herb Chambers Volvo Cars Norwood. Thank you for sharing your experience! We'll see you next time, safe travels!

July 31, 2023

Colin at the service always has a smile when he greets you. A good way to start any interaction in life. He is very knowledgeable about Volvos and has kept the 5 Volvos I have had running for many miles a More

by Dergas5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Jul 31, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're delighted to know that Colin's service and knowledge have been beneficial for your Volvos. Thanks so much for choosing Herb Chambers Volvo Cars Norwood, we appreciate the positive feedback!

July 31, 2023

Service performed as expected and loaner provided as promised. Great experience. Cost was in line with other repair shops More

by Robert.abisla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hey Robert, we're glad to know your service experience at Herb Chambers Volvo Cars Norwood was great. Thank you for your positive feedback! Hope to see you on your next visit! Safe travels!

July 29, 2023

Always professional and courteous - Colin is awesome and everyone I encountered - the place is spotless More

by Deb
Service Time
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Herb Chambers Volvo Cars Norwood responded

Deb, we're delighted to know you had a positive experience with Colin and the rest of our team at Herb Chambers Volvo Cars Norwood. Thanks for noticing our clean facilities too!

July 24, 2023

The folks at Herb Chambers are professional, polite, and courteous. The service is top -notch. Shoutout to Peter, who is the consummate professional. More

by johnlucky47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Jul 25, 2023 -

Herb Chambers Volvo Cars Norwood responded

John, thank you for the kind words! We're so glad to hear that our team at Herb Chambers Volvo Cars Norwood provided you with top-notch service. Peter will be delighted to receive your shoutout! Have a great day and we hope to see you again in the future.

July 21, 2023

Service was great and communication was excellent and price quotes was the price paid. Excellent More

by wlgreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Jul 21, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the 5-star rating! We're delighted to hear that our team provided you with excellent customer service during your visit. We'll see you next time at Herb Chambers Volvo Cars Norwood!

July 20, 2023

Excellent Service Department. Caring Staff. Clean facilities. Great communicators. Exceeded our expectations. Thank you for the great expierence. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Jul 20, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hey Bruce, thank you for the great review! We're happy to hear that our service team exceeded your expectations. Thank you for choosing Herb Chambers Volvo Cars Norwood and we hope to see you again in the future!

July 18, 2023

All the staff were friendly. I was kept informed about my auto repairs and issues- redolutions. More

by callahan.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hi Callahan! Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff to be friendly and that you were kept well-informed about your auto repairs and any issues that arose during the process at Herb Chambers Volvo Cars Norwood! We'll see you next time!

July 18, 2023

I was traveling in Boston from RI and suddenly my tire blew out on the highway. Allegra was very patient and kind helping me during a stressful day. My tire was replaced and wheels aligned and go to go. T More

by Terryc1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allegra
Jul 19, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for sharing your experience! We're glad that Allegra provided you during a stressful situation and helped you to get you back on the road safely. Your kind words mean a lot to us. Drive safely, and we hope to see you again at Herb Chambers Volvo Cars Norwood!

July 15, 2023

My experience with the service team at this dealership has always been professional and pleasant. On this particular visit, a small problem was found unrelated to the scheduled work. Paul Dixon called me More

by MacKenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Jul 17, 2023 -

Herb Chambers Volvo Cars Norwood responded

MacKenzie, thank you for sharing your positive experience with our service team at Herb Chambers Volvo Cars Norwood. We're glad that Paul Dixon was able to address the additional issue and get your car back to you in a timely manner. We appreciate your business and hope to see you again soon!

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