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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
567 Reviews

567 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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September 06, 2023

First time bringing my car to Herb for service, must say extremely happy with service, from the time you drive in to picking up your vehicle, much better than Boston village Volvo which is where I’ve been b More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hi Tony, We're delighted to know you had a great experience with our service department at Herb Chambers Volvo Cars Norwood. We look forward to being your go-to for all future vehicle needs!

September 05, 2023

Excellent service! Extremely helpful, informative and friendly! A true pleasure to do business with them! More

by nepelaggi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy - answered my call
Sep 06, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're delighted to know you had a positive service experience with our team at Herb Chambers Volvo Cars Norwood! Thank you for your kind feedback! We look forward to serving any of your future needs! Safe travels!

September 01, 2023

My experience at Herb Chambers of Norwood is always great! They are very conscientious of the customers needs. More

by krmelanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're delighted to know that you always have a great experience at Herb Chambers Volvo Cars Norwood! Thank you for your loyalty and positive feedback! We'll see you next time. Have a great ride!

September 01, 2023

My first time to Herb Chambers for a vehicle repair was very pleasant, I was contacted by Paul the service rep throughout the day keeping me informed of what was going on with my vehicle so it made for a s More

by meechee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know your first visit for vehicle repair with Paul and our team at Herb Chambers Volvo Cars Norwood went smoothly! Thanks for trusting and sharing your experience with us! We'll see you next time. Safe travels!

August 20, 2023

Colin and the maintenance staff always take the extra effort in their service to me More

by Lbaho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician who performed the service
Aug 22, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the 5-star rating! We're pleased that Colin provided you with great customer service during your visit. We'll see you next time at Herb Chambers Volvo Cars Norwood! Safe travels!

August 10, 2023

Excellent service! I was contacted regularly regarding what was happening. Great customer service! Thank you. More

by Marnetmom1@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're delighted to hear that you had such a positive service experience with our team at Herb Chambers Volvo Cars Norwood! We appreciate your feedback and see you next time! Have a great ride!

August 10, 2023

Very fast and efficient. I was greeted in friendly manner. The service area and showroom were very clean and well kept. More

by designsbymalika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're happy to hear that you found our team at Herb Chambers Volvo Cars Norwood efficient and friendly. Thanks for the positive feedback! Have a great day!

August 09, 2023

I have purchased both a Lexus and a Volvo through Chambers dealerships. The difference in service between the two is night and day. Putting aside the physical differences at each, which are understan More

by Mikasmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Young
Aug 14, 2023 -

Herb Chambers Volvo Cars Norwood responded

I'm sorry to read about your recent experience. We strive for all our customers to feel welcomed and valued, so it's disappointing that you felt otherwise during your visit. Your feedback is important to help us improve our process to ensure a proper guest experience. If you're open to discussing this or have any other concerns, please reach out directly at your convenience. Thank you, Nick Salem - General Manager - nsalem@herbchambers.com

August 08, 2023

Outstanding customer service Call Lynda and his team are excellent at customer support and really keeping you informed More

by Mikel496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alessi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Perlini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanya Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Aug 09, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hi Mike! we're delighted to know that Lynda and our team at Herb Chambers Volvo Cars Norwood provided you with outstanding customer service. Thanks for the review! Safe travels!

August 08, 2023

The service people are excellent and accommodating. Quick but accurate in fixing the problem. Thumb up. More

by DeSantismike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Aug 10, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hey Mike, Thanks for the positive review! We're happy to hear that our team provided you with an excellent service experience at Herb Chambers Volvo Cars Norwood. We'll see you again. Have a great ride!

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