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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
530 Reviews

530 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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June 09, 2023

Excellent service by Peter s d dealership. Peter is so detailed to your visit he is great More

by Jhlamarre208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Perlini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanya Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Jun 12, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the kind review! Peter & the team are grateful for your support and look forward to your next visit here at Herb Chambers Volvo Cars Norwood!

June 06, 2023

Terrific, communication and service. Very pleased with the overall outcome and price. Glad to be working with this team. More

by Briandfitzgerald1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for being a Herb Chambers Volvo Cars Norwood customer! Our goal is to provide top-notch communication and service to all our customers, so we're glad to hear that's exactly what you received. Take care and we'll see you next time!

May 30, 2023

My problem of a driver's side door not opening was fixed as speedily as it could be done. I appreciated being dropped at my office while the car was being assessed and receiving a loner until the job was do More

by Marsha Slotnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Herb Chambers Volvo Cars Norwood responded

Colin, Steve, and Allegra are so happy you had such a fantastic experience, Marsha! We love knowing how our team made the service visit so positive and could resolve these concerns for you! We hope you come to visit us again for your next routine visit! Thank you! - Herb Chambers Volvo Cars Norwood

May 29, 2023

Dealership is very nice and friendly service was great and wait time was fast thanks for the service I see you next time More

by Jacksonapril910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for reviewing your recent visit here at Herb Chambers Volvo Cars Norwood! We appreciate the positive feedback and look forward to seeing you again in the future. Take care!

May 27, 2023

They are always very efficient and make you feel very welcome - always a good experience More

by Pence7890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
May 31, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for sharing your 5-star review! We look forward to working with you next time! -Herb Chambers Volvo Cars Norwood

May 25, 2023

Alegra was the best, explained everything i may need, provided a great loaner. Car needed to be held an extra day, she called me on her day off to explain the situation. She is a great asset. Thank More

by bpdfo1811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Perlini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
May 26, 2023 -

Herb Chambers Volvo Cars Norwood responded

We are thrilled to hear about your great experience with Alegra and how she made sure everything was clearly explained to you. at Herb Chambers Volvo Cars Norwood, we understand the importance of keeping customers informed, even on off days. We appreciate your support and we will see you next time!

May 24, 2023

Outstanding service always very attentive and they always return my car better than when it went in! More

by Mvgcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're so glad to hear the team provided such great care to your vehicle during your last appointment! We appreciate your kind words and hope you come to visit us again next time! Thank you! - Herb Chambers Volvo Cars Norwood

May 21, 2023

They know & respect my 16yr old V70R, & they are the main reason it is running so well. I'm obviously very pleased with the quality of their work. More

by Dan L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting Colin and the rest of our technicians with your vehicle! We appreciate you as a customer and look forward to seeing you next time at Herb Chambers Volvo Cars Norwood!

May 21, 2023

Volvo makes servicing your car very difficult. I was OK with paying over $500 for a replacement key fob because nobody except Volvo can program the copy. But I DON"T want Volvo to damage my ca More

by Edward B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Communications between employees
May 22, 2023 -

Herb Chambers Volvo Cars Norwood responded

Edward, we're sorry to hear that you had a negative experience with us while servicing your vehicle. Our goal is to provide exceptional service and it sounds like our team disappointed you, while making an effort to assist. If you could please reach out to me, I would appreciate the opportunity to rectify the situation. Thank you for sharing your feedback. Nick Salem - General Manager - nsalem@herbchambers.com

May 20, 2023

My Volvo has been serviced by Colin Ayers, who has been attentive to all concerns with my car. His knowledge and support have made for a fine service experience. More

by gfrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're glad to hear that Colin provided attentive and knowledgeable service during your visit to Herb Chambers Volvo Cars Norwood. His support is invaluable to our team, and we're delighted to hear how happy you are with your experience. Thank you for choosing to work with us!

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