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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
583 Reviews

583 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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October 20, 2023

Great customer service. The service representative was very helpful and nice. Very informative and let me know when my car would be ready. More

by Fwilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know you had a positive experience with our service team at Herb Chambers Volvo Cars Norwood. We always aim to keep our customers informed and satisfied. Thanks for the review!

October 12, 2023

The dealership is comfortable and offers food and beverages. I mostly like the gentleman you serviced me. He was kind and understanding of my questions as well as giving me direction in my decisions. More

by carolan12
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
David Dorion
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know you had a comfortable experience at Herb Chambers Volvo Cars Norwood. It's great that our team was able to assist and guide you effectively. Thanks for your feedback!

October 10, 2023

Paul in the Service Department was excellent. Everything was done on the car in a prompt and efficient manner. More

by Francahobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Herb Chambers Volvo Cars Norwood responded

Franca, we're delighted to know that Paul and our service department at Herb Chambers Volvo Cars Norwood met your expectations. Thanks for the positive feedback!

October 09, 2023

My experience with Herb Chambers Volvo is always a good experience. The service advisors especially Paul are always courteous, knowledgeable and professional. The facility is clean and up to date. Having w More

by mrlightfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're delighted to know that you've consistently had positive experiences with our team at Herb Chambers Volvo Cars Norwood, especially Paul. We take pride in providing top-notch service and maintaining a clean facility for all of our guests. Thank you for trusting us with your 2018 Volvo!

October 06, 2023

Owned my Volvo S60 for 10 years. Have used Herb Chambers Volvo in Norwood for all my servicing and I am very happy with their work. More

by dtorok2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the 5-star rating! We're glad to know that our team at Herb Chambers Volvo Cars Norwood has been able to keep your S60 running smoothly. We appreciate your loyalty and look forward to seeing you next time! Have a great ride!

September 28, 2023

The service is impeccable! Colin ( service Mgr) Is Great!! Very informative. Paul assisted me today! Very professional. More

by Lapraps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know that you had a great service experience with Colin and Paul at Herb Chambers Volvo Cars Norwood! Thanks for the positive feedback! We'll see you next time. Safe travels!

September 21, 2023

Colin did an excellent job from start to finish managing my appointment & supporting with communication More

by Gmlooby3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know that Colin was able to provide excellent service during your visit at Herb Chambers Volvo Cars Norwood. Thanks for the positive feedback!

September 21, 2023

Came in to the dealer with concerns about large oil leak in my Volvo. Colin Ayers was supper helpful and was able to diagnose and fix the issue on the same day. I highly recommend this dealer they have a gr More

by Regutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Sep 22, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the 5-star rating! We're glad to know that Colin and our team at Herb Chambers Volvo Cars Norwood were able to assist with your oil leak issue promptly. We appreciate your recommendation and hope to see you again! Have a great ride!

September 21, 2023

Wonderful I needed my car by 2 and they had it ready by 130 very prompt More

by paulapoochie54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanya Sacco
Sep 21, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hi Paul! We're delighted that we could meet your expectations and have your car ready ahead of schedule. Our team values your time, and we're always striving to provide efficient and prompt service at Herb Chambers Volvo Cars Norwood! Thank you!

September 18, 2023

Truly outstanding service department where there is extreme attention to customer concerns and auto repair. More

by Mhgibbons02186
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the fantastic feedback about our Herb Chambers Volvo Cars Norwood service team! We look forward to seeing you next time!

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