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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
530 Reviews

530 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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July 18, 2023

I was traveling in Boston from RI and suddenly my tire blew out on the highway. Allegra was very patient and kind helping me during a stressful day. My tire was replaced and wheels aligned and go to go. T More

by Terryc1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allegra
Jul 19, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for sharing your experience! We're glad that Allegra provided you during a stressful situation and helped you to get you back on the road safely. Your kind words mean a lot to us. Drive safely, and we hope to see you again at Herb Chambers Volvo Cars Norwood!

July 18, 2023

All the staff were friendly. I was kept informed about my auto repairs and issues- redolutions. More

by callahan.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hi Callahan! Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff to be friendly and that you were kept well-informed about your auto repairs and any issues that arose during the process at Herb Chambers Volvo Cars Norwood! We'll see you next time!

July 15, 2023

My experience with the service team at this dealership has always been professional and pleasant. On this particular visit, a small problem was found unrelated to the scheduled work. Paul Dixon called me More

by MacKenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Jul 17, 2023 -

Herb Chambers Volvo Cars Norwood responded

MacKenzie, thank you for sharing your positive experience with our service team at Herb Chambers Volvo Cars Norwood. We're glad that Paul Dixon was able to address the additional issue and get your car back to you in a timely manner. We appreciate your business and hope to see you again soon!

July 15, 2023

Personable, professional and respectful to time waiting. for car service completed accompanied by a smile More

by m.walkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allegra
Jul 18, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the kind words! We're glad to hear that our team provided personable and professional service with a smile. Your satisfaction is important to us at Herb Chambers Volvo Cars Norwood. Have a great day!

July 12, 2023

Herb Chambers Volvo team provided excellent timely service that was tailored to my specific needs! More

by ap7024
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Jul 13, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the 5-star rating! We're delighted to hear that our team provided you with great customer service during your visit to Herb Chambers Volvo Cars Norwood. We'll see you next time. Drive safely!

July 10, 2023

My service rep was fantastic. Very thorough and informative. Made the process easy. Knowledgeable and efficient. More

by Trishmblomquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hi Trish! Thank you for the kind words about Herb Chambers Volvo Cars Norwood. We're happy to hear that they provided you with a thorough and informative experience. We'll see you at your next service visit. Drive safely!

July 08, 2023

I appreciate that Herb Chambers always does their best to fit me in when I have an emergency with my Volvo. My car is ready within the time frame they say it will be ready and they keep me informed on the pr More

by Lynne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Herb Chambers Volvo Cars Norwood responded

Lynne, thank you for the kind words! We're glad that our team at Herb Chambers Volvo Cars Norwood could assist you in a timely manner and keep you informed throughout the process. Your satisfaction is important to us, and we appreciate your continued support. Have a great day! - Herb Chambers Volvo Cars Norwood

July 08, 2023

This staff is efficient and helpful. My vehicle inspection was quick and thorough and I got good input about my tires. More

by Rita.Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Herb Chambers Volvo Cars Norwood responded

Rita, thank you for the kind words! We appreciate you visiting us here at Herb Chambers Volvo Cars Norwood and hope we have the opportunity to serve you again in the future!

July 06, 2023

Great job in my oil change , inside and out detailing , communication on when to be ready, and use of a loaner ! More

by rdonovan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the positive review. We're glad that your oil change and detailing went well and that our team kept you informed throughout the process. We appreciate your business at Herb Chambers Volvo Cars Norwood!

July 05, 2023

Excellent service all around. Paul was communicative and a professional. Great representation of Herb Chambers Volvo. More

by MKG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the great review! We're pleased to hear that Paul provided excellent service. We appreciate your support and hope to see you again next time here at Herb Chambers Volvo Cars Norwood!

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