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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
567 Reviews

567 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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February 10, 2024

The best Volvo car dealer near me. They are the only place that can fixed the problem that my car has. More

by OMeara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Herb Chambers Volvo Cars Norwood responded

OMeara, we're glad to know that our team at Herb Chambers Volvo Cars Norwood was able to help with your car issues. Thanks for trusting us and sharing this positive review! Safe travels!

February 09, 2024

I called this morning to see if I could bring my car in to get an estimate to fix my passenger side mirror that I hit backing out of my garage. I was told the earliest appointment was the 3rd week of March More

by tbrudvig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The person on the phone was female I did not get her name
Feb 22, 2024 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the review. It's disappointing to hear that your recent experience did not meet the high expectations we set for ourselves. I will make sure this feedback gets addressed with our team and invite you to please contact me directly, so I can be of assistance in getting an appointment scheduled. Respectfully, Nick Salem - General Manager - nsalem@herbchambers.com

February 09, 2024

Friendly, clean, organized, good service, polite ,everything is excellent. They did a good job . Amazing. More

by Rania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Herb Chambers Volvo Cars Norwood responded

Rania, we're delighted to know you had such a positive experience at Herb Chambers Volvo Cars Norwood. Thanks for your kind words about our service and team!

January 31, 2024

Colin Ayers was my service advisor and he is exceptional. The whole service team is amazing and has always been very helpful even with my most trivial of questions. I would never go anywhere else for servic More

by mperaino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're so glad to know that Colin and our team at Herb Chambers Volvo Cars Norwood have consistently provided you with exceptional service. We appreciate your trust in us and look forward to assisting you again in the future!

January 31, 2024

Great service done in a timely manner along with a car wash. Paul is wonderful to deal with More

by Jamesasquires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Herb Chambers Volvo Cars Norwood responded

James, Thank you for your great review! We are so glad Paul made this a wonderful experience for you, and look forward to seeing you again! Take care until next time! - Herb Chambers Volvo Cars Norwood

January 30, 2024

Great service, was made aware of what was needed on my car. Everyone was friendly and professional. More

by Dcasey4263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Herb Chambers Volvo Cars Norwood responded

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our service. Our team works hard to ensure that our customers feel informed and well taken care of at Herb Chambers Volvo Cars Norwood! Safe travels!

January 30, 2024

Paul was wonderful. He explained everything that was going on with my car and made recommendations. I have always had success with Herb Chambers in Norwood. More

by Margo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Margo! We're glad to know that Paul was able to assist you effectively at Herb Chambers Volvo Cars Norwood. We appreciate your trust in us and look forward to serving you again!

January 30, 2024

I received great service at Volvo Norwood this week from making an appointment, to driving away in a loaner … to picking up my fixed car 2 days later - exactly as promised. Colin A. made this repair trans More

by Nikkihinds2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Nikki! We're glad to know that your experience with us at Herb Chambers Volvo Cars Norwood was a smooth one, and we appreciate the shout-out for Colin! We strive to make every visit easy and transparent. Thanks for choosing us!

January 20, 2024

The service was great! The representative was very knowledgeable, polite, helpful. The service was performed quicker than expected More

by Vladimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Herb Chambers Volvo Cars Norwood responded

Vladimir, we're glad to know you had a great experience at Herb Chambers Volvo Cars Norwood. We always aim for efficiency and knowledgeable service! Thanks for the feedback.

January 18, 2024

This was a recall service. Paul Dixon checked me in and he was prompt and courteous. Work was done as required and Paul had the car ready for me when I arrived to pick it up. More

by anzlovart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know that your recall service went smoothly and you found our team prompt & courteous. Thanks for choosing Herb Chambers Volvo Cars Norwood, we appreciate the positive feedback!

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