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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
583 Reviews
Call Service Center (888) 919-7307

583 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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March 30, 2024

Colin did a great job of communicating what was service was essential and what could be put off until a later date. More

by Marc S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Herb Chambers Volvo Cars Norwood responded

Marc, we're glad to know Colin was able to guide you effectively through your service needs at Herb Chambers Volvo Cars Norwood. We appreciate the positive feedback!

March 28, 2024

Service was great Colin was extremely knowledgeable The car was washed and ready to go What more could I want.? More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Herb Chambers Volvo Cars Norwood responded

Patti, we're delighted to know that Colin and our team at Herb Chambers Volvo Cars Norwood provided you with great service. We always aim for a seamless experience - from knowledgeable staff to a clean car ready for the road!

March 27, 2024

Excellent service and auto sales. No problem to big or small. Always done right the first time. More

by BobLex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Khazhinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanya Sacco
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Mar 27, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Bob! Thank you for your feedback! We're thrilled to hear that you had a positive experience with our service and auto sales at Herb Chambers Volvo Cars Norwood. Our commitment is to always deliver top-notch service, no matter the size of the problem. If you ever need anything in the future, don't hesitate to reach out. We're here to ensure your satisfaction and keep your vehicle running smoothly.

March 22, 2024

The service department is professional and keeps you informed on all repairs. Paul makes the process easy and stress free More

by slimjem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Every person during the process was great
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Mar 22, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know our service department at Herb Chambers Volvo Cars Norwood made your experience stress-free and easy! We'll pass along the kind words to Paul. Thanks for sharing your review!

March 14, 2024

This service team has always taken great care of my car. My experience has been all I could hope for - great communication and professionalism More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi! We're so glad to know that our service team at Herb Chambers Volvo Cars Norwood has been able to provide you with great care and communication. Thanks for sharing your experience!

March 13, 2024

I have been with this dealership for years and have no plans to go anywhere else! The service and staff are the BEST! They make their customers feel special in all that they do More

by Me
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barreto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
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Mar 13, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're delighted to know you've had such a positive experience with us at Herb Chambers Volvo Cars Norwood over the years! Our team always aims to make our customers feel special. Thanks for sticking with us, and here's to many more great experiences ahead!

March 13, 2024

My experience with Don and the service team was fantastic. I appreciated all of their dedicated support. More

by Katedevlin9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Report | Print
Mar 13, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Kate! We're so glad to know that Don and our service team at Herb Chambers Volvo Cars Norwood provided you with a fantastic experience. We appreciate your support!

March 11, 2024

Great service. Don was wonderful. The service was quick. And the car was nice and clean when I picked it up. More

by Sscbj@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Batten
Report | Print
Mar 12, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know you had a great experience with Don and the rest of our team at Herb Chambers Volvo Cars Norwood. It's always wonderful hearing that your car was returned clean and in good time! Thanks for sharing your feedback.

March 11, 2024

Mr. Paul Dixon is Great 👍 😊Greatest customer service guy.He looked at the problem and came to me and said fuel pipe needs to be replaced and we have to order part will take two to three days. Also he re More

by Dealer Rater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alessi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
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Mar 12, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're so glad to know that Paul was able to provide you with such excellent service at Herb Chambers Volvo Cars Norwood! It's great hearing how he eased your worries. Thanks for sharing this experience, we appreciate it!

March 08, 2024

Honest and upfront about the work that needed to be done. Communicated throughout the appraisal and work . More

by cillacollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

cillacollins responded

Colin Ayers gets A+ in Customer Service.

Mar 08, 2024 -

Herb Chambers Volvo Cars Norwood responded

Thanks for sharing your experience! Colin & the team appreciate your support and hope to serve you again in the future! - Herb Chambers Volvo Cars Norwood

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