Herb Chambers Volvo Cars Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Great experience!! We just bought our 1st Volvo from Herb Chamber Volvo- Norwood. Our salesperson, Patty Young, was wonderful from beginning to end. We were not pressu We just bought our 1st Volvo from Herb Chamber Volvo- Norwood. Our salesperson, Patty Young, was wonderful from beginning to end. We were not pressured into buying a car. She spent plenty of time answering questions. She made the process as easy as possible. When we came to pick up the vehicle (xc60), she spent plenty of time going over features of the vehicle that we were not familiar with-(ie bluetooth!). I would recommend this dealership and this salesperson to anyone! More
Great experience except for auto loan If you plan to finance your purchase go elsewhere and get a pre approved loan from someplace else before you go here to get the car you want. Despite If you plan to finance your purchase go elsewhere and get a pre approved loan from someplace else before you go here to get the car you want. Despite a huge downpayment and excellent credit the dealership could not give us less than 4.24% but we then refinanced afterwards for 1.24%, lesson learned. More
A very good experience I have to say I was surprised at the lever of service and attention I received when I went to Herb Chambers Volvo. I went in with a set idea of what I I have to say I was surprised at the lever of service and attention I received when I went to Herb Chambers Volvo. I went in with a set idea of what I wanted and what I wanted to pay. Working with Patti was easy, and she was attentive and fulfilled all my needs. I didn't even comparison shop, because I knew this is where I wanted to buy. I strongly recommend Herb Chambers Volvo, and I will be back as soon as it's time to buy again More
Great Personnel/Customer Service by LindaG -CC from Great Personnel/Customer Service by LindaG -CC from Fairhaven, MA | March 22, 2014 I found this to be the easiest and best experience I've ha Great Personnel/Customer Service by LindaG -CC from Fairhaven, MA | March 22, 2014 I found this to be the easiest and best experience I've had buying a car. The moment I walked in the door I was greeted by one gentleman who opened the door for me. The receptionist asked my name and within seconds Amanda appeared then introduced me to Tom Naymie. I never felt any pressure or stress during the whole process and Tom made it easy for me, having no doubts that I chose the right dealership. Tom took the time to explain everything about the vehicle, took me on a test drive covering all roads from highway to city streets. Tom was very easy to talk to and pleasant. I have never been so relaxed before when buying a car, new or used. Dealing with David Molnar, the finance manager, was a pleasure as well. David laid everything out so that I understood where all numbers were coming from and explained, in detail, each option available to me for the vehicle I was purchasing. He shared his own use of these options on his vehicle making me feel better about whether I should purchase them. He also got me the lowest available finance rate even after I told him I might finance through my own bank. I found David to be very organized and thorough. Any question I had was answered by both Tom and David and I would highly recommend this dealership to anyone. The no haggle or "Smart Pricing" addition to this dealership is by far the best thing going when buying a car. Thank you again to everyone at Herb Chambers Volvo of Norwood. There should be more dealerships around like this one. A very happy, relaxed and satisfied buyer. This dealership's customer service is beyond any I have ever known. They make you feel like you are their most important customer. More
I recently bought a 2012 --S60 from your dealership. Buying a car has always been a very frustrating and blood pressure rising event----something I never look forward to..............u dealership. Buying a car has always been a very frustrating and blood pressure rising event----something I never look forward to..............until now. We bought this Volvo from Patricia Young. She couldn't have been nicer. She treated us with the utmost respect. This car has many "bells and whistles" and Patty patiently explained how everything worked . We never felt rushed. She went into detail about the warranty, also. We noticed there were many "nicks" on the rims. Today we brought the car back and the rims were refurbished. Tonight we picked up the car, and were very pleased with the rims. We also were handed a coupon for a free car wash today........a nice surprise. Patty is an asset to your dealership . You are very lucky to have such a hardworking and dedicated employee !! More
Their personalized service is exceptional, and they are the reason I have continued to buy Volvo from this location since 1998. I appreciate their level of integrity and service. the reason I have continued to buy Volvo from this location since 1998. I appreciate their level of integrity and service. More
Been searching for a new volvo suv for my wife for two weeks. Went to a dealer closer to my house and didnt have a great experience . I heard about David Nadeau at Norwood Volvo from my father in law weeks. Went to a dealer closer to my house and didnt have a great experience . I heard about David Nadeau at Norwood Volvo from my father in law who also recently bought a volvo from him. I spoke to David in the afternoon and next day he called me with the car i was looking for at a great price. Picked it up the next morning. Took time to explain every detail . Overall great experience. More
I came to the Boston area 12 years ago, where I had been a Volvo customer since 1979. One of my first contacts here was Matt Garron, and since then our relationship has evolved into a warm friendship. He ha a Volvo customer since 1979. One of my first contacts here was Matt Garron, and since then our relationship has evolved into a warm friendship. He has always impressed me with his complete and detailed knowledge of your product. His advice has always been sound and reliable, and I trust his judgement. I spoke to him when i decided to buy a new S-80 and he referred me to Dave Nadeau, who was instrumental in getting me into a 2013 (Exec) S-80, with which I am very pleased.Overall I am very happy with the service and the treatment that I get in your Volvo dealership, and look forward to more in the future .Dr. Milford B Reiman More
I have been looking around for a new car for a few weeks. Buying a car can be a stressful process and I had been to a couple of dealerships that work with Audi, BMW, Subaru, VW, Mercedes and a few other Vol Buying a car can be a stressful process and I had been to a couple of dealerships that work with Audi, BMW, Subaru, VW, Mercedes and a few other Volvo dealers, but my experience with Volvo of Norwood was the BEST I have had. The staff are extremely nice and at no point I felt like walking away from the dealership. I was helped by Patricia Young, a very nice sales consultant who assisted me with every question and detail about the car. She duly noted down every thing I was looking in a car and then went about showing me the best available options. She explained what every trim offered and which trim would best fit my needs. There was no attempt to sell the priciest car in the lot, the pricing was not exaggerated and was within what I had expected. After deciding on the car, the paperwork was taken care of with no surprises/hidden fees. Working with Patricia Young made this process painless. Scott Brothers and Graham Lower are probably the nicest managers I have worked with. They understand customer satisfaction and are willing to work with you to help you buy that car (again no pressure). So, if you are looking to buy a new car, consider a Volvo and give this dealership a try.They have a great team that is glad to work with you. You won't walk away disappointed. A proud owner of a 2014 S60 (T5-AWD). More
We went to Volvo of Norwood first in our search for a new car. Dave introduced himself as we were walking around the lot. We said we wanted to take the XC60 for a test drive. Without asking us if we were goi car. Dave introduced himself as we were walking around the lot. We said we wanted to take the XC60 for a test drive. Without asking us if we were going to trade in a car or asking for our keys, he grabbed the dealer plate and went for the test drive. He was extremely knowledgable. After the drive, we said we were going to look at some other cars. There was absolutely no pressure from him to buy the car or anything. When we went to 2 other dealerships, the experience was what you expect and the stereotypical response of a salesperson. One saleperson at the other dealership must have gotten out of 80s sales training. He said what would it take to get us into the car, even when we told him we did not like the ride of the car. It took us an additional 10 minutes just to get the keys to our car back!! We decided to go back to Volvo. Dave was great. No pressure from him again. When we told him we had a short amount of time because school was going to end soon and we had to get our son of the bus, he expediated the process and we finished the paperwork extremely fast. We came back the next day to pick-up the XC60. Dave took the time to explain certain features that we had questions about and appreciated the short amount of time. Compared to the other dealerships and the non-pressured environment at Volvo, we were extremely pleased about the experience, which is very hard to have when you're buying a car. We were also very impressed with the how everyone treated us at Volvo, from the sales manager, business manager and meeting the service manager. More