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Herb Chambers Volvo Cars Norwood

Norwood, MA

4.8
890 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 890 reviews

March 29, 2017

Excelent Sales and Customer service I am not a review writer , but from the first email communication with Herb Chambers Volvo it was a pleasure to work with Ajah (Internet sales), Ron More

by idb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Lower, Ron Scott, Ajah Brown
Mar 29, 2017 -

Herb Chambers Volvo Cars Norwood responded

Thank you! Your honest opinion can be an invaluable reference for others who are in the market, for this reason we really appreciate the time you took to share your experience. We value your business and we hope to see you again. Kind Regards, John Andrade, General Manager

March 04, 2017

Wonderful experience- I am so happy! This was a wonderful experience and I am thrilled with my new XC90. Many thanks to Mara Russell and Amanda Mikhail from Lincoln for introducing me to More

by Bridget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda DelSesto, Patricia Young, David Molnar, John Andrade
Mar 05, 2017 -

Herb Chambers Volvo Cars Norwood responded

Thank you so much, Bridget! I'm so pleased to know that your visit here was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! Best, John Andrade, General Manager

December 30, 2016

Terrible Unacceptable is the key word. Delivered a car in shoddy condition than failed to rectify the issue. Customer satisfaction is not in their vocabulary. More

by Rob R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Nadeau
December 08, 2016

Great Sales Ron Scott took extremely good care of me as I shopped for a used XC60. I appreciate low pressure sales and this was done very well. We reached an agre More

by CT
Price
Recommend Dealer
Yes
Employees Worked With
Ron Scott
Dec 08, 2016 -

Herb Chambers Volvo Cars Norwood responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that Ron was able to provide you with a pleasant experience. Thank you for your business, and please let us know if we can assist you in the future! Best, John Andrade, General Manager

July 19, 2016

Great experience ! Great dealership and service. I love the new location - customers lounge is great! Thank Colin for all the accommodation and assistance to get our More

by Garry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2016 -

Herb Chambers Volvo Cars Norwood responded

Thank you, Garry, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! I’m so pleased to hear that Colin proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Scott Brothers, General Manager

June 29, 2016

Excellent Salesman I bought my third Volvo brand new. My salesman Ron Scott was the most pleasant soft spoken person I've ever dealt with. Ron was very knowledgable i More

by Lea015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Scott
Jun 30, 2016 -

Herb Chambers Volvo Cars Norwood responded

On behalf of the team here at Herb Chambers Volvo Cars Norwood, I would like to thank you for choosing us for your automotive needs. Also, thank you for your compliments towards the helpfulness and dedication demonstrated by Ron. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Scott Brothers, General Manager

May 05, 2016

Excellent My daughter and I went to buy my first car that I would actually picked out for the 1st time.. We had gone to two different dealerships. I liked the More

by Donny143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hunter
May 06, 2016 -

Herb Chambers Volvo Cars Norwood responded

Thank you for this terrific review and congratulations on your very own first car! I'm so glad Scott was able to assist you and your daughter with your CX 60. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind Regards, Scott Brothers, General Manager

May 03, 2016

Purchased a 2015 Volvo V60 I searched for over 16 months for the car that I wanted to buy. I was very well read about the Volvo V60, and so was my dealer Ron. I purchased the More

by Wilsonrugger
Recommend Dealer
Yes
Employees Worked With
Ron Scott, James Slamin
May 03, 2016 -

Herb Chambers Volvo Cars Norwood responded

Thank you for taking the time to share your experience. I'm thrilled that Ron could work with you to ensure that you received exactly what you wanted in a new vehicle. I'm also happy to hear that you enjoyed working with James. They are both wonderful assets to our team. Enjoy your new V60, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Scott Brothers, General Manager

May 03, 2016

satisfying I had a specific color and equipment request and they searched high and low to meet my needs. I appreciate the extra effort and time spent by Scott H More

by David H
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Hunter
May 03, 2016 -

Herb Chambers Volvo Cars Norwood responded

Thank you, David, for sharing this terrific feedback and for choosing Herb Chambers Volvo Cars Norwood for your purchase needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Scott Brothers, General Manager

May 03, 2016

Well Worth the Drive for my Volvo XC60 I hate spending money on cars, let along buying a new one! After finally admitting to myself (with my husband's coaxing) that it was "time", I starte More

by Rachel O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Scott
May 03, 2016 -

Herb Chambers Volvo Cars Norwood responded

Thank you for taking the time to share your experience with Ron. We're thrilled that you enjoyed working with Ron, as he is certainly a wonderful addition to our team. Enjoy your new XC60 and if there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Scott Brothers, General Manager

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