Herb Chambers Volvo Cars Norwood

Ask for Howard. Best experience you could possibly hope for! I was lucky enough to get Howard Meyerson on the phone when I called about a certified pre-owned V60 AWD. This particular car is very hard to snatch I was lucky enough to get Howard Meyerson on the phone when I called about a certified pre-owned V60 AWD. This particular car is very hard to snatch up, they sell almost immediately when they present on the lot. We live in NY, on the North Fork of Long Island, and had to widen our search to New England to find what we were looking for. It took MONTHS, but we finally found the car we wanted at Herb Chambers Volvo in Norwood, MA. After a series of thoroughly answered questions, photos graciously sent by Howard from his personal cell phone, text messages, emails, etc., we felt comfortable enough to move forward to purchase the car sight unseen. We had financing in place, but Howard helped us beat the terms. Knowing that we have an infant son, he arranged to have the car registered in NY from MA, put the plates on the car, and DROVE THE CAR TO CONNECTICUT, so we could meet half way for the drop off. It was above and beyond... every car we buy from now on will be from Howard. He's as honest as the day is long, and I can't believe we had the good fortune of having him answer our inquiry. This gentleman is such an asset, he gets my full endorsement. More

No help! I had found a car for my furniture son-n-law . He drove there over hour and ended up buying a car. Month later he still did not get payment book. Call I had found a car for my furniture son-n-law . He drove there over hour and ended up buying a car. Month later he still did not get payment book. Called them for help and no return calls . So I tried no help got GM Peter H emaIl . I sent him a email and then he called me . Told him what happen. Said if u don’t rec it call back. Didn’t rec payment book and left him voicemail and email and GM would not return calls or email. Went to my herbs Cadillac dealer in lynnfield and they got banks number and was able to get information and had to do payment over the phone because it was late. They get u to buy the car then after that they want nothing to do with you! More

Great experience! Ron was great to work with. He was very knowledgeable about the car and accommodating. I would highly recommend Herb Chambers Volvo Cars Norwood deal Ron was great to work with. He was very knowledgeable about the car and accommodating. I would highly recommend Herb Chambers Volvo Cars Norwood dealership. More

Do not do business with this dealership We bought a 2016 volvo xc90 "certified" preowned from this dealership. A couple months later the vehicle was in a minor accident and we were told by We bought a 2016 volvo xc90 "certified" preowned from this dealership. A couple months later the vehicle was in a minor accident and we were told by the autobody shop the vehicle had previous major damage. Come to find out the airbags had been deployed in an accident before we bought the car. The dealership was aware but deliberately did not disclose this during the sale, though they are required to by law. DO NOT purchase a car from this dealership. They do NOT care about your safety, only their bottom dollar. More

Easy buying experience This dealership is great. They go out of their way to make sure you have the information you need to make the right decision for you. We bought a ne This dealership is great. They go out of their way to make sure you have the information you need to make the right decision for you. We bought a new car and our next one will be a Volvo too! More

Outstanding customer experience I had reached out to other dealerships and didn’t get a good feeling so I eventually called Volvo of Norwood. I was transferred to Amanda Mikhail who I had reached out to other dealerships and didn’t get a good feeling so I eventually called Volvo of Norwood. I was transferred to Amanda Mikhail who immediately set a positive tone for my experience. She was friendly responsive and knowledgeable. I set an appointment and drove to the dealership. Amanda greeted me and oversaw my whole experience. I really felt that I had a friend helping me. She comes across as very sincere, trustworthy and high integrity. I ended up purchasing the brand new XC40 and am very excited about my purchase. I would highly recommend Amanda to anyone looking for a car in Massachusetts. More