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Herb Chambers Volvo Cars Norwood

Norwood, MA

4.8
860 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 860 reviews

May 03, 2016

New car for I came in with my mom to help her pick out a new car. After trying multiple other vehicles and visiting many other (brand)dealerships, we arrived at N More

by Kimberlee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hunter
May 04, 2016 -

Herb Chambers Volvo Cars Norwood responded

Thank you, Kimberlee, for taking the time to write this review. I'm so happy to read that you and your mothers car-buying experience with Scott was such a positive one. One of our primary goals is to give each guest a positive and professional experience, it sounds like Scott did just that! We appreciate your business and look forward to seeing you both again. Best, Scott Brothers, General Manager

May 02, 2016

Honest dealer I dealt with Scott and was very pleased with the experience.he knew the car inside and out. Answered all my questions. No haggling I asked for the adv More

by haley_a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hunter, James Slamin
May 02, 2016 -

Herb Chambers Volvo Cars Norwood responded

Thank you, Haley, so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Scott Brothers, General Manager

May 02, 2016

Leasing for the first time It was a pleasure dealing with my salesman Scott he made the process very easy and enjoyable service dept excellent this is my third purchase from thi More

by Grandmasandy42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hunter
May 02, 2016 -

Herb Chambers Volvo Cars Norwood responded

Thank you for your kind words and for taking the time to share your positive experience with Scott. I'm so glad to know that his efforts made the difference in your car buying experience. He is a valuable team member indeed! We thank you for your business and look forward to working with you again in the future. Kind Regards, Scott Brothers, General Manager

May 02, 2016

Great experience as a first-time leaser My husband and I had a great experience working with Scott. As first-time leasers, we had a lot of questions and he answered them all, acting as a kno More

by mlynchiv
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hunter, James Slamin
May 02, 2016 -

Herb Chambers Volvo Cars Norwood responded

I sincerely appreciate the time it took for you write this great review about Scott and James! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you and your husband during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Scott Brothers, General Manager

May 02, 2016

Friendly, efficient, and thorough car purchase Ron Scott was assigned to me as a "product expert" when I was deciding between a few Volvo models. He didn't waste my time trying to sell up, and imm More

by JulesR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Scott
May 03, 2016 -

Herb Chambers Volvo Cars Norwood responded

Thank you, Jules, for sharing your review and congratulations on your purchase! I'm so pleased to learn that Ron made your visit easy and seamless. He is a terrific asset to our team and will be grateful to read the nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, Scott Brothers, General Manager

April 25, 2016

Great people, great cars, and a great deal I have been to dozens of dealerships over the past five years and Volvo of Norwood truly stood out to me with service and willingness to get me to the More

by Nic Jakobsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Parent, David Nadeau, Graham Lower
Apr 25, 2016 -

Herb Chambers Volvo Cars Norwood responded

Thank you, Nic, so much for the wonderful review. Sean, David and Graham are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Scott Brothers, General Manager

March 26, 2016

Purchase - Excellent experience This is the third car that I have purchased from Herb Chambers. Without a doubt this has been the best experience yet. We are taking delivery late More

by RPG100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McHayle, David Nadeau, Sean Parent
Mar 28, 2016 -

Herb Chambers Volvo Cars Norwood responded

Thank you, Rick and Family! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased David, Sean and Brian were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Scott Brothers, General Manager

November 12, 2015

it was a great experience. I have owned various Volvo's over the last 25 years. I dealt Pat Young. She made this a great experience of leasing a new vehicle. She spent a lot of More

by BARBARA1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Young
Nov 13, 2015 -

Herb Chambers Volvo Cars Norwood responded

Thank you, Barbara! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Patricia was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Scott Brothers, General Manager

September 29, 2015

FLAT TIRE I have had the pleasure of being a VOLVO owner for 32 years; this current VOLVO, S60, is vehicle #4. The Staff of DEDHAM have always been p More

by compagnone.maria.lisa.frances
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Nadeau, Matthew Garron
Sep 29, 2015 -

Herb Chambers Volvo Cars Norwood responded

Thank you for this great feedback! I'm so happy that our team was here to help you and treated you with the customer service we know you deserve. We truly value your business and hope to serve your automotive needs again in the future. Best, Scott Brothers, General Manager

July 24, 2015

Sherlock Holmes of Maintenance Our older Volvo wagon needed detectives to diagnose its maintenance needs. Colin Ayers, David Dorion, Mike Profenno and Matt Garron went the extra mil More

by Pastor Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Profenno , Matthew Garron
Jul 28, 2015 -

Herb Chambers Volvo Cars Norwood responded

Thank you, Pastor Steve, for taking the time to share your feedback. We're thrilled that you enjoyed working with our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Scott Brothers, General Manager

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