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Herb Chambers Volvo Cars Norwood

Norwood, MA

4.8
862 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 862 reviews

May 22, 2021

Excellent customer service . Great Attention to detail . Kept me update on the progress of my car. Answered all questions that I had regarding any repairs that would be needed. More

by Jtip
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Herb Chambers Volvo Cars Norwood responded

This is a fantastic review! Thanks from the entire team at Herb Chambers Volvo Cars Norwood!

May 20, 2021

I had an “emergency “ with my car. I called Peter Brown and he took care of the situation immediately. I was treated courteously and with respect. The job was done professionally and efficiently. All the More

by Ronnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
May 21, 2021 -

Herb Chambers Volvo Cars Norwood responded

We're so glad Peter could take care of everything for you! We appreciate you being a Herb Chambers Volvo Cars Norwood customer and thank you for your recommendation!

May 14, 2021

Excellent service and communication. Prompt attention with initial phone call and expediting visit. Good follow up. I have no complaints concerning the service of today. More

by csdabd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Herb Chambers Volvo Cars Norwood responded

We are so proud to hear that you had a great time at Herb Chambers Volvo Cars Norwood! Thank you so much for your review!

May 17, 2021 -

csdabd responded

Dealership worth taking the time to respond to a survey

May 14, 2021

Great service. Always accommodating and professional. Colin is fabulous . I wouldn't go anywhere else for service. I've been a client of Volvo since 1995 and because of this dealership will continue More

by Lbaho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nadeau
May 17, 2021 -

Herb Chambers Volvo Cars Norwood responded

We are so incredibly honored to be able to do great work and continue to earn your business! Thank you so much for your kind words about Herb Chambers Volvo Cars Norwood!

May 13, 2021

I brought my vehicle in for routine service. Pleasant I brought my vehicle in for routine service. Pleasant experience. I waited at the dealership. They also fixed a broken “compartment” at no charge More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
May 14, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thanks for sharing your experience, Connie! It was our pleasure to take care of you and we look forward to working with you again in the future.

May 12, 2021

Great customer service today!!Peter was kind and very Great customer service today!! Peter was kind and very helpful thru the process. My car was returned washed and vacuumed I will be returning fir More

by Lamatthews 0129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown, Volvo Master Certified Service Advisor
May 13, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for choosing Herb Chambers Volvo Cars Norwood, we appreciate your positive feedback! See you at your next oil change!

May 11, 2021

Great service, gets done when stated by service desk advise is stated. The people on the phone need to be educated about how long it can take. Recently had seat belts replaced. Sorry to say not happy. T More

by ??
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for taking the time to leave us your feedback. We're glad your overall experience was positive, and we'd like to discuss this more with you if you're interested. Please don't hesitate to reach out to us at your earliest convenience with further questions. Thank you, Errol Gaudette - General Manager egaudette@herbchambers.com

May 08, 2021

Colin at Herb Chambers was very helpful, friendly and efficient. The customer service is always very reliable and done in very professional manner. I would definitely recommend the Volvo service departm More

by Gfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for this awesome feedback! We're so glad Colin could take great care of you, we hope to see you again at Herb Chambers Volvo Cars Norwood!

May 06, 2021

Always exceeds my expectations. Responsive and outstanding expertise. They could not be more helpful and go out of their way to address all sorts of service questions that come up. More

by Nfinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Herb Chambers Volvo Cars Norwood responded

It's so awesome to hear you've had such positive experiences here at Herb Chambers Volvo Cars Norwood! Thank you so much for the five-star rating and for your continued confidence in our service team! We look forward to seeing you next time!

May 05, 2021

Quality place, no pressure, worked with Patti she was wonderful. We stopped in, they waited for us to approach them and provided excellent information when needed More

by benloe1179
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Young
May 06, 2021 -

Herb Chambers Volvo Cars Norwood responded

We are so happy to hear that you had a great time working with Patti at Herb Chambers Volvo Cars Norwood! Thank you for coming in!

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