Herb Chambers Volvo Cars Norwood

I had a pleasant experience while servicing my car. Was told exactly what the problem was and what needs to be fixed. It was a great experience. told exactly what the problem was and what needs to be fixed. It was a great experience. More

This dealership has been my go-to company for buying, servicing my Volvo’s over the years. Peter and Colin in Service are the best! The dealership provides superb customer service in all aspects of car servicing my Volvo’s over the years. Peter and Colin in Service are the best! The dealership provides superb customer service in all aspects of car care. Patty in Sales is the most professional and knowledgeable sales lady I know! Thank you all!! More

We made an appointment to see a specific car, and arrived on time. We then waited 20 minutes for someone to dig it out of storage so we could test drive it. One employee named Mike was rude to us when we ask on time. We then waited 20 minutes for someone to dig it out of storage so we could test drive it. One employee named Mike was rude to us when we asked why it was taking so long. We said that at the rate things were going, we would take our business elsewhere and he told us to go ahead. The car showed up for us to test drive at that point, but when we got in there were coffee stains, a bandaid on the floor, the whole thing smelled of cigarettes, and the gas tank was empty. No plans to return there. More

Good people and good service. Have bought cars from this dealer for several years. Good scheduling and use of loaner car is big help and appreciated dealer for several years. Good scheduling and use of loaner car is big help and appreciated More

It does not get any better than the Herb Chambers Volvo dealership in Norwood. My service manager (Colin Ayers) is the best! I have had the best service I could ever ask for. He is very pleasant and profes dealership in Norwood. My service manager (Colin Ayers) is the best! I have had the best service I could ever ask for. He is very pleasant and professional, and always helps me make the best decisions for care and maintenance, and he is spot on all the time. I wouldn't go anywhere else. Five stars! More

Sales and Service have both been excellent. I just had my car in for a scheduled maintenance and Peter and other Service personnel were very accommodating. I was given a brand new loaner, my car was ready wh car in for a scheduled maintenance and Peter and other Service personnel were very accommodating. I was given a brand new loaner, my car was ready when promised (and washed), and there was no charge. More

I recently required one of my tires to be fixed because of a large defect created by one of the unprotected curbs at a construction site. Peter was able to procure a tire, have it overnighted to the dealer of a large defect created by one of the unprotected curbs at a construction site. Peter was able to procure a tire, have it overnighted to the dealership and have me in at 7 AM the next day and had me on my way immediately. Exceptional service on the part of Peter. Two thumbs up all around. More

I had the pleasure of being greeted by Peter Brown in Service when I dropped of my car. He was expecting me! He knew what needed to be done. He explained everything to me and the cost associated with the Service when I dropped of my car. He was expecting me! He knew what needed to be done. He explained everything to me and the cost associated with the service. He was beyond wonderful!! He updated me constantly with the progress of my car. AND he went way above the call of duty by taking care of something on my car that has been bothering for a few years now! HE SOLVED MY PROBLEM! I actually cried! To be taken care of in this way was incredible ! I wouldn't go anywhere else!!! More

Patti was exceptional. She made me feel comfortable and was a book of knowledge about Volvo..Patti amazing to work with from the start to finish. was a book of knowledge about Volvo..Patti amazing to work with from the start to finish. More

Working with Colin in the service department is a superlative experience. He is a clear communicator and always ensures my maintenance and repair work is painless. I love my Volvo but I keep coming b superlative experience. He is a clear communicator and always ensures my maintenance and repair work is painless. I love my Volvo but I keep coming back to this dealership in particular because of Colin’s excellence in customer service. More