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Herb Chambers Volvo Cars Norwood

Norwood, MA

4.8
862 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 862 reviews

June 11, 2021

I recently purchased an S60 from David and Mike. It was a great experience from start to finish. I am very impressed with the continued customer service after driving the car off the lot. I highly recomm More

by Janlenihan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nadeau
Jun 15, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the great five-star rating! We're happy David and Mike made this a great purchase and we're thrilled to have you as part of the Herb Chambers Volvo Cars Norwood family! See you next time!

June 11, 2021

Great experience, as usual. I would definitely recommend the staff and the technician. Colin gave me wonderful advice on what needed to be done to my car. Much appreciated. More

by betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Herb Chambers Volvo Cars Norwood responded

Betty, Thank you for the five-star review! We're so happy Colin made this a special experience and helped you enjoy your service visit! We'll see you at your next appointment! - Herb Chambers Volvo Cars Norwood

June 11, 2021

This service department is the reason this V70R is running so well at 14 years old & 180k miles. They always listen to my concerns & they always describe what they've found, how it will be fixed, & wh More

by Dan L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thanks for trusting the Herb Chambers Volvo Cars Norwood service team! It is our pleasure to keep your vehicle in top condition!

June 09, 2021

Ron Scott is an excellent, very professional sales person. He’s very knowledgeable about all aspects of the sale of Volvo cars. You should be very proud to have him in your organization. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Ron Scott
Jun 09, 2021 -

Jim responded

Ron is an asset to your organization. He has excellent communication skills and knows how to treat customers. He is extremely professional and knowledgeable. I’m glad to have known him for the past 7 years.

Jun 09, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the rave review, Jim! We are very happy to have Ron on our team, and it makes our day to read your awesome feedback! We appreciate you coming to see us and for continuing to be part of our Herb Chambers Volvo Cars Norwood family!

June 09, 2021

Excellent workmanship. Card delivered on time. Very pleased with service. Can't beat Volvo quality. I always tell you only necessary things that have to be done. More

by joelboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the five-star review! We're glad our team gave you such a memorable experience! - Herb Chambers Volvo Cars Norwood

June 08, 2021

Excellent service I recommend, and I certainly will be back. The explanation for the problem on my car was clear and Peter took the time to ensure I understood and knew the best solution to fix my car More

by alexanderdamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Browne
Jun 09, 2021 -

Herb Chambers Volvo Cars Norwood responded

It was our pleasure to take care of everything for you! Thanks for being a Herb Chambers Volvo Cars Norwood customer, see you next time!

June 08, 2021

Made an appointment a month ahead, my car wasn’t even put on a lift for over 5 hours! A simple oil change took over 6 hours. They will try and say you have all this stuff wrong on your car even though noth More

by bobbyd0910
Recommend Dealer
No
Employees Worked With
David Dorion
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Jul 21, 2021 -

Herb Chambers Volvo Cars Norwood responded

I regret to hear of the experience you dealt with while visiting our dealership. For the safety of our guests and employees we have staggered staffing hours, as well as longer than usual waiting times due to less staff. We apologize for any inconvenience this may have caused. I can assure you that customer service is truly a top priority of ours. If there is anything I can do for you please do not hesitate to let me know, and please reach out at your earliest convenience. Thank you, Errol Gaudette - General Manager - egaudette@herbchambers.com

June 07, 2021

Excellent service by Colin, great communication by reception and the service advisors, and very accommodating with the timing of the service and the delivery of the car. Highly recommended. More

by gilarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Herb Chambers Volvo Cars Norwood responded

We appreciate the great feedback about Colin and our team! Thanks for your business, from all of us here at Herb Chambers Volvo Cars Norwood and we'll see you next time!

June 04, 2021

Friendly sales team that is patient and willing to work with you on finding the right car on your terms. Great experience and would recommend them to others. More

by Stu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Young
Jun 07, 2021 -

Herb Chambers Volvo Cars Norwood responded

Reviews like this one make our day, Stu! Thanks from the Herb Chambers Volvo Cars Norwood team!

June 02, 2021

Purchased my car here and have continued to have it serviced there. They are knowledgeable, accommodating, thorough snd courteous. Would highly tecommend them to others. More

by BJJ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Herb Chambers Volvo Cars Norwood responded

We are so happy to hear that our team at Herb Chambers Volvo Cars Norwood can do so well for you! Thank you!

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