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Herb Chambers Volvo Cars Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.8
863 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 863 reviews

November 30, 2021

Peter Made my Volvo Norwood service experience very pleasant, efficient, and professional. He made sure the entire car was checked out particularly as my car approaches its 100, 009 mile milestone. More

by Barbara Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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Dec 01, 2021 -

Herb Chambers Volvo Cars Norwood responded

We're so pleased Peter could make your experience so enjoyable, Barbara! Thank you for letting the Herb Chambers Volvo Cars Norwood team care for your vehicle! We look forward to seeing you again!

November 29, 2021

Expert service; clearly explain so trust the advice, customer centered operation so I enjoy visits More

by Marva Jeanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda DelSesto
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Nov 30, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for your confidence in the Herb Chambers Volvo Cars Norwood team! We appreciate your support and look forward to your next visit!

November 26, 2021

Colin provided excellent service as always. He is always pleasant and very efficient and keeps you updated on the status of your vehicle. He is wonderful to deal with. More

by Paulamelican
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Herb Chambers Volvo Cars Norwood responded

We appreciate the great feedback! We're happy Colin could make this a five-star experience! - Herb Chambers Volvo Cars Norwood

November 25, 2021

We were very happy with our experience. And we were able to bring our new car home in just 2 days!! Aleksander was very nice and helpful. More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksander Topalli
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Nov 29, 2021 -

Herb Chambers Volvo Cars Norwood responded

We appreciate you leaving us this awesome feedback and five-star rating, Sam! It's so great to hear you've enjoyed working with Aleksander and the team! Thank you for being a Herb Chambers Volvo Cars Norwood customer!

November 24, 2021

Very professional and friendly what more could you ask for in a car dealership Today More

by robgushard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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Nov 29, 2021 -

Herb Chambers Volvo Cars Norwood responded

We're so happy to hear it! Thank you for rating Herb Chambers Volvo Cars Norwood five stars!

November 24, 2021

I’m satisfied in general with this dealership though I felt that today that the service time of 2and a half hours was a bit longer than usual. More

by carolan12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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Nov 29, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for visiting our team! We promise to provide you with a more efficient appointment next time!

November 23, 2021

What a Great job. They got me in even a day late. Thank you very much More

by Renevalerie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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Nov 23, 2021 -

Herb Chambers Volvo Cars Norwood responded

We are so pleased to hear that you had such a great time working with our team at Herb Chambers Volvo Cars Norwood! Thank you so much!

November 22, 2021

Very friendly and welcoming. Any questions I had they were glad to answer. Would highly recommend them! More

by Toski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for your review! We're honored to receive your recommendation! -Herb Chambers Volvo Cars Norwood

November 19, 2021

Sold me a car in 2020 that now needs a new engine 14 months later More

by t10
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Alessi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Perlini
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2021 -

Herb Chambers Volvo Cars Norwood responded

Hello - we're sorry to hear you're having issues with your vehicle and would like the opportunity to discuss the situation with you in greater detail. If you have a moment, could you please contact me directly? Thank you, Nick Salem - General Manager - nsalem@herbchambers.com

November 18, 2021

Despite its size, Herb Chambers and the Norwood Volvo branch is among the most competent and courteous agencies I have ever dealt with. All of my Volvos (4 of them since 1970) have been loved not only b More

by eaboehne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for your confidence in the Herb Chambers Volvo Cars Norwood team! We appreciate you trusting us with your vehicles and are truly grateful for all of your support over the years. Take care and we'll see you at your next visit!

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