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Herb Chambers Volvo Cars Norwood
Norwood, MA
863 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 863 reviews
April 15, 2022
Excellent customer service provided, as usual, by all the staff at Herb Chambers Volvo Cars Norwood, MA! Service Advisor Colin Ayers clearly explained all the car repairs to me & provided a written price est staff at Herb Chambers Volvo Cars Norwood, MA! Service Advisor Colin Ayers clearly explained all the car repairs to me & provided a written price estimate before any work was done so I knew what to expect, and he applied a discount coupon to help reduce my bill. Colin also arranged for a complimentary loaner car from Enterprise for me to use until my car was ready. Mechanic Eric Marschke did excellent work! Nice waiting area w/ comfortable furniture & tv, and complimentary snacks & beverages available for customers. Overall excellent experience! Thank you. More
by cfrnva
Employees Worked With
Other Employees :
Kate Thornton was very pleasant and helpful in scheduling me for the 1st available appointment for emergency car repairs that I needed, Peter Brown
April 07, 2022
We had terrific service when we went in for our 45,000 mi check. Even got to use a car for the day from the dealer Herb Chambers Volvo. mi check. Even got to use a car for the day from the dealer Herb Chambers Volvo. More
by Linda.shaughnessy
Employees Worked With
April 05, 2022
Courteous and informative. Appreciated and instills confidence. Helpful in encouraging us to be consistent with the maintenance of our vehicle. Appreciated and instills confidence. Helpful in encouraging us to be consistent with the maintenance of our vehicle. More
by Craig’s Volvo
Employees Worked With
April 04, 2022
It was easy to get an appointment within an acceptable time period period the service professional, Paul was clear and explained everything that would happen. I waited for my car and it was delivered as p time period period the service professional, Paul was clear and explained everything that would happen. I waited for my car and it was delivered as promised within the expected timeframe. Loved the wash More
by jkutok
Employees Worked With
April 02, 2022
Colin in Service is great. Explains everything, is respectful, and always very helpful. Would recommend! Explains everything, is respectful, and always very helpful. Would recommend! More
by A.magnanimus
Employees Worked With
April 01, 2022
Always a good experience at Norwood Volvo. Colin in service department is exceptional.They keep you updated with any issues. Colin in service department is exceptional.They keep you updated with any issues. More
by Cjb393
March 30, 2022
Customer service team is awesome! ! I had the pleasure of working with Colin, super professional and accommodating. He respected my tight time line for my service to be completed. High ! I had the pleasure of working with Colin, super professional and accommodating. He respected my tight time line for my service to be completed. Highly recommend Herb Chambers -Volvo of Norwood More
by sisterizer
Employees Worked With
March 30, 2022
Service appointment was great as always. Colin is very friendly, communicates clearly needed service and costs, and delivers the car on time as promised. Colin is very friendly, communicates clearly needed service and costs, and delivers the car on time as promised. More
by rob.hutchinson1
Employees Worked With
