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Herb Chambers Volvo Cars Norwood

Norwood, MA

4.8
863 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 863 reviews

August 18, 2022

My car was taken in on time and serviced in exactly the amount of time the technician told me it would take! More

by KevinPat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Aug 18, 2022 -

Herb Chambers Volvo Cars Norwood responded

We appreciate you leaving our service team this great feedback, Kevin! We look forward to seeing you at your next appointment! - Herb Chambers Volvo Cars Norwood

August 16, 2022

Herb Chambers Volvo performed the airbag recall work on our ‘01 S60 and our ‘04 XC70. The work was done promptly and the cars were returned washed and vacuumed. I’m very happy with their service and I lo More

by Charlie B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrenae Dubose-Carter, Peter Brown
Aug 16, 2022 -

Herb Chambers Volvo Cars Norwood responded

It's great to hear that we made the experience easier for you, Charlie! We look forward to seeing you again, too! Thank you for coming to Herb Chambers Volvo Cars Norwood!

August 16, 2022

Absolutely the best service from Colin and his crew‼️ They diagnosed the problem, explained it to us in a way that we understood and then performed the necessary repairs promptly & efficiently😊. Excell More

by PK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the wonderful feedback! We're glad Colin & the team provided you with an excellent experience and we hope to see you again next time here at Herb Chambers Volvo Cars Norwood!

August 11, 2022

Herb Chambers Volvo is the best! The staff is wonderful. Colin is the greatest! He’s professional and very knowledgeable . I wouldn’t go anywhere else More

by Lbaho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thanks for the five stars, Colin! We hope to see you back here at Herb Chambers Volvo Cars Norwood for all of your future automotive needs!

August 11, 2022

Service is outstanding very happy and Paul was great addressing all my needs. Highly recommended More

by Seanob2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Young
Aug 11, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thanks for the five stars! We're glad Paul could assist. We hope to see you back! -Herb Chambers Volvo Cars Norwood

August 10, 2022

Great customer service and very friendly staff that are great to work with. This is the only place I will bring my Volvo! More

by mishhouli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Aug 10, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thanks for the five stars! We hope to see you back here at Herb Chambers Volvo Cars Norwood for all of your future auto needs!

August 09, 2022

The service department representative was friendly, knowledgeable and clearly explained everything to me in advance and again after the work had been completed. More

by Tstevens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Aug 10, 2022 -

Herb Chambers Volvo Cars Norwood responded

We are glad your service experience was up to our five-star standards! Thank you for being a Herb Chambers Volvo Cars Norwood customer! We look forward to assisting you again soon!

August 09, 2022

Peter was extremely helpful in getting all the necessary repairs done while working around my schedule. More

by Ddlugasch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Aug 10, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thanks for the five stars, Peter! We hope to see you back for all of your future auto needs! -Herb Chambers Volvo Cars Norwood

August 08, 2022

Another ⭐️⭐️⭐️⭐️⭐️ Peter in Service at Herb Chambers Norwood Volvo is always so helpful and considerate! Regardless of issue small or sizable he treats us with respect. Would not take our Volvos elsewhe More

by Boston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Aug 09, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thanks so much for giving Peter and our service center another chance to provide five-star care! We hope we can continue to earn your business! - Herb Chambers Volvo Cars Norwood

August 05, 2022

Little communication, did not vacuum or wash, didn’t communicate costs, created new problem with lights More

by 47goldj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Colin Ayers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for reaching out. I'm sorry to hear about these concerns and would like the opportunity to discuss them, so we can try to find a proper resolution. If you could please contact me directly at your earliest convenience, it would be much appreciated. Thanks, Nick Salem - General Manager - nsalem@herbchambers.com

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