Herb Chambers Volvo Cars Norwood

Colin is the most attentive and smart service person that I have ever dealt with at a Volvo dealership!! I have ever dealt with at a Volvo dealership!! More

The service department is awful. If you need a courtesy car be prepared to wait atleast a month. My car was covered in sand and smelled like vomit. I decided to get it detail at the If you need a courtesy car be prepared to wait atleast a month. My car was covered in sand and smelled like vomit. I decided to get it detail at the dealer so I could have the 80k mile service done at the same time. I also mentioned an ac leak. When I checked in they said my car would be ready until the next day. Fine not ideal but fine. I get a text a 3:30 on Friday not a call but a text. I guess nobody calls anymore. I called to find out they wouldn’t be able to detail my car until Monday. Unacceptable this is my only car and it is the weekend before school starts. They had my car all day Thursday and never even looked at it, but seriously I made an appointment.They sprayed it with some blueberry air freshener now it smells like blueberry vomit which is better I guess. I would go to technical school and open my own garage before I ever return here. I gave two stars because I returned with a coupon I forgot and they refunded me $75 More

I was very pleased with my first appointment for scheduled 1 year maintenance with my Volvo Paul was very professional, personable and polite, the whole process was seamless Paul explained every scheduled 1 year maintenance with my Volvo Paul was very professional, personable and polite, the whole process was seamless Paul explained everything and even offered to show me me things if needed on my Volvo apps Thank you Paul and staff !! More

Very polite and professional stuff. I was given all the information and updates on a convenient manner. The place is neat and clean. The loaner car is very clean. I was given all the information and updates on a convenient manner. The place is neat and clean. The loaner car is very clean. More

Scheduling was easy and efficient. Communication about the service was great. Staff was very friendly and helpful. Communication about the service was great. Staff was very friendly and helpful. More

Excellent communication with service staff. Excellent facility. Excellent quality of service. Service was performed quickly and within the estimated time. Excellent facility. Excellent quality of service. Service was performed quickly and within the estimated time. More

I bought a Lexus car from them, there was a deal with all herb chambers for 5 services free when you buy a car and when I talked to the manager Nick he denied any deals like that and when I sent him the conf herb chambers for 5 services free when you buy a car and when I talked to the manager Nick he denied any deals like that and when I sent him the confirmation email from another herb chambers he actually went to them and confirmed that they have it and he said that He will give me the 5 services and later I found out it is only 5 oil changes not services and will have to be with them only and I can’t go to any other herb chambers, so I will have to drive and waste 4 hours on the road and spend gas and put miles on my car to get oil change”it’s not worth it “. I will never do this mistake and not getting clear info in writing from a dealer before buying a car. I never had that problem when I bought my wife’s car a month before mine. She can go to any service center to get her free services done. I think it’s only that dealership having that role. More

The worst place ever to have service done, not clear about anything and not like other herb chambers service centers. All other herb chambers do good car wash to your car after the service and will look about anything and not like other herb chambers service centers. All other herb chambers do good car wash to your car after the service and will look good after but with herb chambers Volvo center they didn’t even do vacuum to the car from inside. Not recommended at all and I will never go there again. More

Excellent service and friendly staff. Easy to make appointments and waiting area is always clean. Easy to make appointments and waiting area is always clean. More

Great dealership. Patty Young sold me my last 2 Volvos…. went above and beyond and everything explained throughly. The service dept is exceptional. Today Colin explain Patty Young sold me my last 2 Volvos…. went above and beyond and everything explained throughly. The service dept is exceptional. Today Colin explained a problem with my car and told me he ordered a part to make my car perfect again. This dealership gets an A+. !!! More