Herb Chambers Volvo Cars Norwood

Herb Chambers Volvo Cars Norwood hits it out of the park when it comes to high quality customer service! when it comes to high quality customer service! More

This Volvo dealership has been servicing my XC60 since I purchased it Frank Polanco was extremely knowledgeable and professional at my appointment yesterday. purchased it Frank Polanco was extremely knowledgeable and professional at my appointment yesterday. More

The service advisor was unresponsive. He never responded to my texts or emails and never informed me when my car was done. He never responded to my texts or emails and never informed me when my car was done. More

Wasn’t happy with my last service. I was told the work was done and we arrived at the dealership within 15 minutes. The car hadn’t been inspected as I indicated I wanted when asked. I I was told the work was done and we arrived at the dealership within 15 minutes. The car hadn’t been inspected as I indicated I wanted when asked. I was told it would be 15 minutes as one car was ahead of me. I waited about a half hour. There was miscommunication apparently between the inspection bay and the service desk. When my car was finally brought to me I was asked about the Volvo on-call service light. Turns out this is different from the normal service needed message, unbeknownst to me. The service advertised sir and the service tech had not noticed the light and now I have to make a separate appt to have this addressed. I left the dealership more than an hour after receiving the text stating the car was ready the car is two years old and I don’t drive a lot of miles. Not happy I have to go back and it will take a month to get an appt if I need a loaner for the day. More

Fouad and the staff staff were exceptionally helpful and a pleasure to work with. He made the car shopping and buying experience painless. Thank you, -Freddie Farrar a pleasure to work with. He made the car shopping and buying experience painless. Thank you, -Freddie Farrar More

Rafi is an incredible young man. He is attentive and wanted to make certain we loved the car and was willing to work with us. He is attentive and wanted to make certain we loved the car and was willing to work with us. More

Fouad Younes, my sales person, and all the personnel I dealt with were knowledgeable and professional. Their goal was to help me find the exact car of my dreams. They achieved this in a-great and friendly dealt with were knowledgeable and professional. Their goal was to help me find the exact car of my dreams. They achieved this in a-great and friendly way. I would definitely recommend Fouad and the Herb Chambers Volvo crew to anybody ne looking for a great and safe car. More

Beware of Caitlin Messier ! I tried to purchase a car that I loved and she lied about the car being available and tried to offer me another car with high mileage. She was so unp I tried to purchase a car that I loved and she lied about the car being available and tried to offer me another car with high mileage. She was so unprofessional and when I called Volvo to report her she warned another coworker to tell me that the car was sold and prohibited me to speak with a manager. I will be taking business elsewhere. This lady is a horrible asset to this company based on other reviews I’ve read about her. More

Good staff the deal was easy and quick with fouad every one is friendly and helpful one is friendly and helpful More