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Herb Chambers Volvo Cars Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.8
906 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 906 reviews

January 02, 2023

I’ve been a customer for 11 years and have always found the customer service to be fantastic! I had an urgent need last week and Colin went above and beyond to get a service appointment for me. Thank you C More

by Hipsavers
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for your review! We're so happy that our team has earned your business over the last 11 years! We look forward to having you as a customer for life! -Herb Chambers Volvo Cars Norwood

December 30, 2022

Inviting, clean, helpful and interested staff, service advisor always predicts what will be done, and then explains after all complete. More

by rogerxn23
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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Jan 03, 2023 -

Herb Chambers Volvo Cars Norwood responded

Your review is so great to see, Roger! Thank you for being a Herb Chambers Volvo Cars Norwood customer!

December 29, 2022

Great experience - Rami was great but too much pressure to purchase a warranty - the woman wouldn’t take no for an answer & it was uncomfortable More

by dbobbett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rami
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Jan 03, 2023 -

Herb Chambers Volvo Cars Norwood responded

We appreciate your honest feedback. I will be sure to review this with our team in an effort to provide our clients with the best possible experience. Please reach out to us with any additional information you wish to share with us. Thank you, Nick Salem - General Manager - nsalem@herbchambers.com

December 29, 2022

Colin Ayers and the whole service team always provides thorough, friendly and fast service. Our '18 XC 90 was in recently and we were very well taken care of. More

by otto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting Colin & the Herb Chambers Volvo Cars Norwood team with the care of your XC90, Otto! We appreciate your support and look forward to your next visit!

December 27, 2022

My first time in for service and it was a great experience. I was greeted warmly and service assistant took the time to explain everything. More

by Michellephysic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

Michellephysic responded

Great team and service!

Dec 29, 2022 -

Herb Chambers Volvo Cars Norwood responded

Welcome to the Herb Chambers Volvo Cars Norwood family, Michelle! We're honored that our team provided you with excellent service!

December 23, 2022

Excellent experience. Very personal. I feel well taken care of and loved getting into a clean car. More

by Cgg48000
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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Dec 27, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for your 5 stars! We appreciate your business and look forward to seeing you next time at Herb Chambers Volvo Cars Norwood!

December 23, 2022

I have been very happy with the service team at this dealership since buying my vehicle. They are always very helpful. More

by Dlrynne2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Young, Peter Brown
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Dec 27, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for sharing your kind review! We appreciate your 5 stars and look forward to seeing you next time at Herb Chambers Volvo Cars Norwood!

December 20, 2022

We had another great experience at a herb Chambers Volvo. They where upfront and honest about all the details of our repairs. More

by scottniles64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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Dec 21, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting the Herb Chambers Volvo Cars Norwood team with your vehicle! We appreciate the wonderful feedback and look forward to serving you again next time. Take care!

December 19, 2022

A very positive experience. Service advisors are knowledgeable, helpful, and courteous. Very good customer service. I always feel in good hands with Colin Ayers. More

by MacKenzie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alessi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Perlini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda DelSesto, Peter Brown
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Dec 20, 2022 -

Herb Chambers Volvo Cars Norwood responded

MacKenzie, thank you so much for trusting Colin & the Herb Chambers Volvo Cars Norwood team with your loyal business! We're grateful for your support and look forward to seeing you next time!

December 18, 2022

Colin kept me updated and helped me to work with another dealership who had an ordered a new key for my car. Although the wait was long, it was not due to an issue with Herb Chambers Volvo More

by Saconners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2022 -

Herb Chambers Volvo Cars Norwood responded

We're so glad Colin could assist you! Thank you for the review and please don't hesitate to reach out if our Herb Chambers Volvo Cars Norwood team can be of service again in the future!

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