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Herb Chambers Volvo Cars Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.8
863 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 863 reviews

December 29, 2022

Great experience - Rami was great but too much pressure to purchase a warranty - the woman wouldn’t take no for an answer & it was uncomfortable More

by dbobbett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rami
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Jan 03, 2023 -

Herb Chambers Volvo Cars Norwood responded

We appreciate your honest feedback. I will be sure to review this with our team in an effort to provide our clients with the best possible experience. Please reach out to us with any additional information you wish to share with us. Thank you, Nick Salem - General Manager - nsalem@herbchambers.com

December 27, 2022

My first time in for service and it was a great experience. I was greeted warmly and service assistant took the time to explain everything. More

by Michellephysic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

Michellephysic responded

Great team and service!

Dec 29, 2022 -

Herb Chambers Volvo Cars Norwood responded

Welcome to the Herb Chambers Volvo Cars Norwood family, Michelle! We're honored that our team provided you with excellent service!

December 23, 2022

I have been very happy with the service team at this dealership since buying my vehicle. They are always very helpful. More

by Dlrynne2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Young, Peter Brown
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Dec 27, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for sharing your kind review! We appreciate your 5 stars and look forward to seeing you next time at Herb Chambers Volvo Cars Norwood!

December 23, 2022

Excellent experience. Very personal. I feel well taken care of and loved getting into a clean car. More

by Cgg48000
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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Dec 27, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for your 5 stars! We appreciate your business and look forward to seeing you next time at Herb Chambers Volvo Cars Norwood!

December 20, 2022

We had another great experience at a herb Chambers Volvo. They where upfront and honest about all the details of our repairs. More

by scottniles64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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Dec 21, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting the Herb Chambers Volvo Cars Norwood team with your vehicle! We appreciate the wonderful feedback and look forward to serving you again next time. Take care!

December 19, 2022

A very positive experience. Service advisors are knowledgeable, helpful, and courteous. Very good customer service. I always feel in good hands with Colin Ayers. More

by MacKenzie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alessi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Perlini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda DelSesto, Peter Brown
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Dec 20, 2022 -

Herb Chambers Volvo Cars Norwood responded

MacKenzie, thank you so much for trusting Colin & the Herb Chambers Volvo Cars Norwood team with your loyal business! We're grateful for your support and look forward to seeing you next time!

December 18, 2022

Colin kept me updated and helped me to work with another dealership who had an ordered a new key for my car. Although the wait was long, it was not due to an issue with Herb Chambers Volvo More

by Saconners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Herb Chambers Volvo Cars Norwood responded

We're so glad Colin could assist you! Thank you for the review and please don't hesitate to reach out if our Herb Chambers Volvo Cars Norwood team can be of service again in the future!

December 17, 2022

Service department was clean and everyone was extremely professional and friendly. I didn’t have an appointment but they took my vehicle right in and fixed my flat tire. This is the best service dept I h More

by rlaird59@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annastasia, Peter Brown
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Dec 20, 2022 -

Herb Chambers Volvo Cars Norwood responded

It was our privilege to assist you! Thanks for the kind review and please don't hesitate to reach out if our Herb Chambers Volvo Cars Norwood team can be of service again in the future!

December 16, 2022

colin and the whole herb chambers service team was friendly and efficient. it was a seamless drop off and pick up. More

by lcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Herb Chambers Volvo Cars Norwood responded

We're happy to hear this wonderful feedback and can't wait to share it with Colin & the team! Thanks for visiting Herb Chambers Volvo Cars Norwood and please don't hesitate to reach out if we can be of service again in the future!

December 14, 2022

Excellent service department. Peter Brown is always professional, knowledgeable and helpful. My vehicle was completed on time at a reasonable price. More

by Bill 02766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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Dec 15, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting Herb Chambers Volvo Cars Norwood with your service needs, Bill! Peter & the team look forward to seeing you next time!

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