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Herb Chambers Volvo Cars Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.8
906 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 906 reviews

May 21, 2023

It was great working with Collin who was very helpful to get the vehicle serviced properly on timely manner and get me back on the road. More

by Sthurairatnam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Young
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May 22, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for sharing your experience working with Collin at Herb Chambers Volvo Cars Norwood! We appreciate your business and look forward to seeing you next time!

May 21, 2023

Volvo makes servicing your car very difficult. I was OK with paying over $500 for a replacement key fob because nobody except Volvo can program the copy. But I DON"T want Volvo to damage my ca More

by Edward B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Communications between employees
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May 22, 2023 -

Herb Chambers Volvo Cars Norwood responded

Edward, we're sorry to hear that you had a negative experience with us while servicing your vehicle. Our goal is to provide exceptional service and it sounds like our team disappointed you, while making an effort to assist. If you could please reach out to me, I would appreciate the opportunity to rectify the situation. Thank you for sharing your feedback. Nick Salem - General Manager - nsalem@herbchambers.com

May 20, 2023

My Volvo has been serviced by Colin Ayers, who has been attentive to all concerns with my car. His knowledge and support have made for a fine service experience. More

by gfrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're glad to hear that Colin provided attentive and knowledgeable service during your visit to Herb Chambers Volvo Cars Norwood. His support is invaluable to our team, and we're delighted to hear how happy you are with your experience. Thank you for choosing to work with us!

May 16, 2023

Peter was friendly, thorough, and respectful. He was conscious of the fact that I was in a rush and helped make the process speedy. More

by Xc2telli
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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May 18, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're grateful for your five-star rating and positive feedback about Peter's excellent service at Herb Chambers Volvo Cars Norwood! Thank you for choosing us for your automotive needs!

May 11, 2023

Clean facility, helpful happy staff took my 5,000 mile new car and fixed a problem More

by david.jesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
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May 15, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're so glad our Herb Chambers Volvo Cars Norwood team could assist you, David! Please don't hesitate to reach out if we can be of service again in the future!

May 11, 2023

Always pleasant to work with. Keep customer aware of what is needed to be done. More

by volvo owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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May 15, 2023 -

Herb Chambers Volvo Cars Norwood responded

We are so glad you had a great experience visiting our service center! We appreciate you being part of our family and look forward to your next appointment! Thank you! - Herb Chambers Volvo Cars Norwood

May 10, 2023

This dealership is spectacular. Peter was extremely accommodating, Professional and just an overall great guy. I’ve never had an issue with this dealership. I’m very happy every More

by Lefxx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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May 12, 2023 -

Herb Chambers Volvo Cars Norwood responded

We greatly appreciate your feedback, and we're thrilled to hear about your positive experience! At Herb Chambers Volvo Cars Norwood, it's our priority to make sure you feel satisfied with every visit. Peter and our team look forward to assisting you in the future if you ever need it. Thanks for sharing your kind words about our dealership!

May 10, 2023

The dealership is clean the people are knowledgeable and pleasant. There is no pressure to buy and they will answer all your questions More

by Djml10 8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vanya Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasiia Riabova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2023 -

Herb Chambers Volvo Cars Norwood responded

We appreciate this fantastic five-star review for our team! We love to know that we've provided a great experience and look forward to seeing you again! Thank you! - Herb Chambers Volvo Cars Norwood

May 06, 2023

Friendly, Clean and good inventory to choose from. Advertise well able to find my car due to advertising More

by Margaretcarey13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanya Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Chahine
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for giving us the opportunity to earn your business, Margaret! We appreciate the kind feedback and hope we have the opportunity to work with you again in the future. Until then, take care and enjoy your new vehicle!

May 06, 2023

Paul was great helpful and accommodating. He couldn’t have been nicer A nice clean dealership More

by Derbyqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Herb Chambers Volvo Cars Norwood responded

Paul and the team are glad your visit was so great! Thank you for being part of our Herb Chambers Volvo Cars Norwood family!

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