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Herb Chambers Volvo Cars Norwood

Norwood, MA

4.8
890 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 890 reviews

November 24, 2024

Excellent service and great customer care. Everyone is very knowledgeable and it was a pleasant surprise that my car was washed and vacuumed after my appointment. More

by baileydec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're delighted to hear about your positive experience at Herb Chambers Volvo Cars Norwood! Our team takes pride in providing excellent service and those little extra touches. Thanks for sharing your feedback!

November 24, 2024

The overall experience was favorable. Great customer service and the sales team the purchase process painless. More

by Michael boston
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vadim Khazhinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabil Nakhoul
Nov 25, 2024 -

Herb Chambers Volvo Cars Norwood responded

Michael, we're delighted to hear that our Herb Chambers Volvo Cars Norwood team made your experience smooth and enjoyable. Thank you for the positive feedback!

November 22, 2024

Carl and Colin were very helpful in addressing my concerns. Satisfied with my service visit More

by Juli13c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're so glad Carl & Colin were able to assist you! Thanks for visiting Herb Chambers Volvo Cars Norwood and please don't hesitate to reach out if we can be of service again in the future!

November 22, 2024

The service and sales department are top notch. It’s is very obvious that this is a well run dealership that provides first class work More

by Roushguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Herb Chambers Volvo Cars Norwood responded

Roushguy, thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers Volvo Cars Norwood provided top-notch service. We appreciate your support and look forward to serving you again!

November 22, 2024

Fred (Fouad) was fantastic — very helpful and responsive. This is my first Volvo and I’m very satisfied. More

by SusieC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim Khazhinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad (Fred) Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Herb Chambers Volvo Cars Norwood responded

SusieC, we're delighted to hear that Fred provided such helpful service at Herb Chambers Volvo Cars Norwood. Enjoy your first Volvo!

November 21, 2024

They are very friendly, helpful, supportive, and take the time to explain everything to you. More

by jenndoherty19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanya Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad (Fred) Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Herb Chambers Volvo Cars Norwood responded

Jenn, thank you for the positive feedback about our Herb Chambers Volvo Cars Norwood team! We look forward to seeing you next time!

November 20, 2024

The staff was very professional and made the process very easy for me. I was very impressed with their obvious commitment to customer satisfaction. Overall it was a great buying experience. More

by JeffM42
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rafi Trawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Herb Chambers Volvo Cars Norwood responded

Jeff, we're delighted to hear that our team at Herb Chambers Volvo Cars Norwood made your buying experience a great one. Thank you for recognizing our commitment to customer satisfaction! Enjoy your new vehicle!

November 17, 2024

Norwood Volvo is consistently excellent in their regular planned as well as unexpected needed service. More

by Dianne Arakawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Herb Chambers Volvo Cars Norwood responded

Dianne, thank you for sharing this feedback! We're delighted to hear that our team at Herb Chambers Volvo Cars Norwood consistently meets your service needs. We appreciate the support and look forward to assisting you again in the future!

November 17, 2024

The service department does not perform up to my standards. They are not very communicative when your car is in for service. They say that they wash and vacuum your car but my car was not done at al More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl
Nov 20, 2024 -

Herb Chambers Volvo Cars Norwood responded

Beth, this is concerning and disappointing to hear. Your feedback will be reviewed with our team, as this is not representative of the level of service we aim to provide. If you would like to connect with me, I welcome the chance to speak with you. Sincerely, Nick Salem - General Manager - nsalem@herbchambers.com

November 16, 2024

The folks that work at this dealer are fabulous. However the prices for service are ridiculous. $103 for windshield wipers and $80 to put them in is a bit stupid. More

by vivianm1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Hartuka
Nov 20, 2024 -

Herb Chambers Volvo Cars Norwood responded

Vivian, we appreciate your feedback and are glad to hear you had a positive experience with our team at Herb Chambers Volvo Cars Norwood. We understand your concerns about service pricing and will certainly take them into consideration moving forward. Thank you for sharing these thoughts. Sincerely, Nick Salem - General Manager