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Herb Chambers Volvo Cars Norwood
Norwood, MA
863 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 863 reviews
June 01, 2023
Excellent customer service,, no hidden surprises, very transparent in pricing and trade in car value . No pressure making decisions transparent in pricing and trade in car value . No pressure making decisions More
by Marden1
Employees Worked With
May 30, 2023
My problem of a driver's side door not opening was fixed as speedily as it could be done. I appreciated being dropped at my office while the car was being assessed and receiving a loner until the job was do as speedily as it could be done. I appreciated being dropped at my office while the car was being assessed and receiving a loner until the job was done. Colin Ayers was particularly helpful and always courteous as were Steve and Allegra. Thank you, Marsha Slotnick More
by Marsha Slotnick
Employees Worked With
May 29, 2023
Dealership is very nice and friendly service was great and wait time was fast thanks for the service I see you next time and wait time was fast thanks for the service I see you next time More
by Jacksonapril910
Employees Worked With
May 27, 2023
They are always very efficient and make you feel very welcome - always a good experience welcome - always a good experience More
by Pence7890
May 25, 2023
Alegra was the best, explained everything i may need, provided a great loaner. Car needed to be held an extra day, she called me on her day off to explain the situation. She is a great asset. Thank provided a great loaner. Car needed to be held an extra day, she called me on her day off to explain the situation. She is a great asset. Thank you. More
by bpdfo1811
Employees Worked With
Other Employees :
Peter Brown
May 24, 2023
Outstanding service always very attentive and they always return my car better than when it went in! return my car better than when it went in! More
by Mvgcar
May 21, 2023
They know & respect my 16yr old V70R, & they are the main reason it is running so well. I'm obviously very pleased with the quality of their work. reason it is running so well. I'm obviously very pleased with the quality of their work. More
by Dan L
Employees Worked With
May 21, 2023
It was great working with Collin who was very helpful to get the vehicle serviced properly on timely manner and get me back on the road. get the vehicle serviced properly on timely manner and get me back on the road. More
by Sthurairatnam
May 21, 2023
Volvo makes servicing your car very difficult. I was OK with paying over $500 for a replacement key fob because nobody except Volvo can program the copy. But I DON"T want Volvo to damage my ca I was OK with paying over $500 for a replacement key fob because nobody except Volvo can program the copy. But I DON"T want Volvo to damage my car. I told them NOT to do anything else to the car- don't check the brakes or mess with the software. I specifically told them I KNOW the alarm is disconnected; I pulled the fuse because the alarm had developed the known Volvo problem that it started going off randomly. Sure enough, I brought the car home and found the alarm started going off again because they had replaced the fuse; I had to fix it right away in the rain so my neighbors didn't yell at me. More
by Edward B
Employees Worked With
Communications between employees
May 20, 2023
My Volvo has been serviced by Colin Ayers, who has been attentive to all concerns with my car. His knowledge and support have made for a fine service experience. attentive to all concerns with my car. His knowledge and support have made for a fine service experience. More
by gfrd
Employees Worked With
