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Herb Chambers Volvo Cars Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.8
863 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 863 reviews

July 05, 2023

This dealership delivers quality and competence on all levels. Friendly staff from drive in to leaving. More

by Mhgibbons02186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
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Jul 06, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the positive review! We're glad to hear that our team at Herb Chambers Volvo Cars Norwood provided quality service and made your experience friendly from start to finish. We appreciate your support!

July 05, 2023

Excellent service all around. Paul was communicative and a professional. Great representation of Herb Chambers Volvo. More

by MKG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the great review! We're pleased to hear that Paul provided excellent service. We appreciate your support and hope to see you again next time here at Herb Chambers Volvo Cars Norwood!

July 05, 2023

Nice people. Peter and company worked hard to get me my car back in a timely fashion, overnighting the parts. Expensive work, though. More

by VolvoOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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Jul 05, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the review and feedback. We're glad Peter and the team could get your vehicle back to you quickly and we hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Volvo Cars Norwood Team

July 05, 2023

Tony was great. Answered all our questions and walked us through the purchase. Made it easy yo find our car. More

by Putt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Antonio Chahine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasiia Riabova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Herb Chambers Volvo Cars Norwood responded

Putt, thank you for the great review! We're glad to hear that Tony provided excellent service and made your car purchase a breeze. Enjoy your new car, and we hope to see you again at Herb Chambers Volvo Cars Norwood!

July 03, 2023

Great customer service, great prices, and excellent staff! Thank you, Tony, for a great car buying experience! 👍🙂 More

by Linda B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanya Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Chahine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hey Linda, thank you for the five-star review! We're delighted to hear that Tony provided you with excellent customer service and helped make your car-buying experience a great one. Enjoy your new car, and thanks again for your support of Herb Chambers Volvo Cars Norwood!

July 02, 2023

Great customer service, no stress, no complications. I was provided a new loaner which was very helpful. Would definitely recommend to others. More

by Sandra
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hi Sandra! Thank you for the great review. We're thrilled to hear that our team at Herb Chambers Volvo Cars Norwood provided excellent customer service and made your experience stress-free. We appreciate your recommendation and hope to see you again in the future!

June 30, 2023

Recall issue was handled quickly. Everyone was pleasant. I had I problem getting an appointment at a convenient time. More

by prhslh
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the positive review! We're glad to hear that our team at Herb Chambers Volvo Cars Norwood was able to handle your recall issue quickly and provide a pleasant experience. We're sorry to hear that you had trouble getting an appointment at a convenient time; we appreciate the feedback. If there's anything else we can assist with in the future, please don't hesitate to reach out. Have a great ride!

June 28, 2023

First-class service Peter was very professional, attentive, and knowledgeable. I felt I was in good hands. More

by romiej7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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Jun 29, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the great review! It's wonderful that Peter provided you with first-class service and made sure you felt well taken care of. We appreciate your business and hope to see you again at Herb Chambers Volvo Cars Norwood!

June 27, 2023

I have purchased 3 vehicles from them. The service department is excellent, and trustworthy (Colin, Peter, others), which is a big factor in my decision to stay. More

by Dan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanya Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Young, Peter Brown
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Jun 27, 2023 -

Herb Chambers Volvo Cars Norwood responded

Dan, thank you for your loyalty and for choosing Herb Chambers Volvo Cars Norwood! We're so glad to hear that our service department, including Colin and Peter, has provided you with excellent and trustworthy service. We appreciate your kind words and look forward to serving you again in the future! - Herb Chambers Volvo Cars Norwood

June 25, 2023

This is the 6th car that I have purchased from HCVCN and Patti Young facilitated each transaction. Patti is very knowledgeable about the product she sells and she believes in the product as well. Patti is v More

by mperaino
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Alessi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanya Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Young
Report | Print
Jun 27, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thanks for the great review and for your continued support! We're so glad to hear that Patti and our team at Herb Chambers Volvo Cars Norwood provided you with fantastic service from start to finish. We hope to see you for vehicle #7!

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