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Herb Chambers Volvo Cars Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.8
905 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 905 reviews

November 20, 2023

Fabulous service- quick, courteous and well done. Nice waiting area. Best in the area, hands dowb More

by lbweissmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for supporting the Herb Chambers Volvo Cars Norwood team! We appreciate your kind feedback and look forward to seeing you at your next visit!

November 20, 2023

Great experience purchasing my new car. The staff there was very helpful and a pleasire. More

by tutanox
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Antonio Chahine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasiia Riabova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting the Herb Chambers Volvo Cars Norwood team with your recent purchase! We wish you many happy miles in your new vehicle and hope to work with you again in the future. Take care!

November 19, 2023

I bought a used certified 2019 car recently from Volvo Norwood, they are very responsive till the sale happens. My car had many issues, their service department sucks and they dont even know how to fix a More

by antonyraphel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Dixon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasiia Riabova
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Herb Chambers Volvo Cars Norwood responded

Antony, We're sorry to read about your experience. This is not what we want for any of our guests. It's disappointing to know that you've had multiple issues with your car. We'd like an opportunity to make things right and address any outstanding concerns you may have. Please reach out directly so we can try to assist you. Thank you, Nick Salem - General Manager - nsalem@herbchambers.com

November 18, 2023

Colin from the service department was vey professional and helpful and the whole service experience was a pleasurable experience More

by Paulresten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hey Paulresten, thank you for the 5-star rating! We're delighted to know that Colin and our service department at Herb Chambers Volvo Cars Norwood made your visit a pleasurable one! We look forward to serving you again! Safe travels!

November 17, 2023

I always appreciate Colin’s good customer service and everyone else’s too. Thank you! More

by Giovanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're happy to hear Colin & the team always take such great care of you, Giovanna! Thanks for your support and we'll see you next time here at Herb Chambers Volvo Cars Norwood!

Nov 20, 2023 -

Giovanna responded

You’re most welcome!

November 16, 2023

Helpful, clear, and efficient. Their service is 3X better than Land Rover down the street. More

by Joe_McQuade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Herb Chambers Volvo Cars Norwood responded

We really appreciate you taking the time to leave Herb Chambers Volvo Cars Norwood this awesome review, thank you!

November 11, 2023

The service advisor Paul was professional, knowledgeable and courteous making sure that all of our questions and concerns were addressed to our satisfaction. We were very happy with our experience with the More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in service assisted in making sure the infotainment system was working correctly before we left.
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Nov 13, 2023 -

Herb Chambers Volvo Cars Norwood responded

Deb, we're so glad to know that Paul was able to provide you with a satisfying service experience at Herb Chambers Volvo Cars Norwood. We appreciate your feedback and look forward to assisting you in the future!

November 11, 2023

Everyone was helpful and friendly. We will recommend you to go there if you need to get a new vehicle! More

by earodzero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Chahine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasiia Riabova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're so glad to know you found our team at Herb Chambers Volvo Cars Norwood helpful and friendly! Thanks for recommending us, we appreciate it. Enjoy your new vehicle!

November 09, 2023

Colin is a true pro. Always responsive, knowledgeable and thorough. The car always comes out much better than it went in! More

by GeoffWill985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hi Geoff! We're delighted to know that Colin and our team at Herb Chambers Volvo Cars Norwood were able to provide you with such a positive experience. We appreciate your feedback!

November 08, 2023

Patti and Vanya are both very nice, patient and professional. My family is happy while at the herb chambers Volvo dealership and glad the car buying went very smoothly. More

by lei
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanya Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Young
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Nov 08, 2023 -

Herb Chambers Volvo Cars Norwood responded

Lei, we're delighted to know that Patti and Vanya provided you with a smooth car buying experience at Herb Chambers Volvo Cars Norwood. We appreciate your feedback!

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