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Herb Chambers Volvo Cars Norwood

Norwood, MA

4.8
905 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 905 reviews

February 09, 2024

Friendly, clean, organized, good service, polite ,everything is excellent. They did a good job . Amazing. More

by Rania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Herb Chambers Volvo Cars Norwood responded

Rania, we're delighted to know you had such a positive experience at Herb Chambers Volvo Cars Norwood. Thanks for your kind words about our service and team!

February 09, 2024

I called this morning to see if I could bring my car in to get an estimate to fix my passenger side mirror that I hit backing out of my garage. I was told the earliest appointment was the 3rd week of March More

by tbrudvig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The person on the phone was female I did not get her name
Feb 22, 2024 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the review. It's disappointing to hear that your recent experience did not meet the high expectations we set for ourselves. I will make sure this feedback gets addressed with our team and invite you to please contact me directly, so I can be of assistance in getting an appointment scheduled. Respectfully, Nick Salem - General Manager - nsalem@herbchambers.com

January 31, 2024

Colin Ayers was my service advisor and he is exceptional. The whole service team is amazing and has always been very helpful even with my most trivial of questions. I would never go anywhere else for servic More

by mperaino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're so glad to know that Colin and our team at Herb Chambers Volvo Cars Norwood have consistently provided you with exceptional service. We appreciate your trust in us and look forward to assisting you again in the future!

January 31, 2024

Great service done in a timely manner along with a car wash. Paul is wonderful to deal with More

by Jamesasquires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Herb Chambers Volvo Cars Norwood responded

James, Thank you for your great review! We are so glad Paul made this a wonderful experience for you, and look forward to seeing you again! Take care until next time! - Herb Chambers Volvo Cars Norwood

January 30, 2024

Great service, was made aware of what was needed on my car. Everyone was friendly and professional. More

by Dcasey4263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Herb Chambers Volvo Cars Norwood responded

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our service. Our team works hard to ensure that our customers feel informed and well taken care of at Herb Chambers Volvo Cars Norwood! Safe travels!

January 30, 2024

Paul was wonderful. He explained everything that was going on with my car and made recommendations. I have always had success with Herb Chambers in Norwood. More

by Margo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Margo! We're glad to know that Paul was able to assist you effectively at Herb Chambers Volvo Cars Norwood. We appreciate your trust in us and look forward to serving you again!

January 30, 2024

I received great service at Volvo Norwood this week from making an appointment, to driving away in a loaner … to picking up my fixed car 2 days later - exactly as promised. Colin A. made this repair trans More

by Nikkihinds2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Nikki! We're glad to know that your experience with us at Herb Chambers Volvo Cars Norwood was a smooth one, and we appreciate the shout-out for Colin! We strive to make every visit easy and transparent. Thanks for choosing us!

January 24, 2024

Great experience with sales and mangers. Highly recommend Herb Chambers Volvo in Norwood for purchasing a new vehicle. More

by Leopistorino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanya Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray, Nasser
Jan 25, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're so glad to know that you had a great experience with our sales team at Herb Chambers Volvo Cars Norwood. Thanks for the high recommendation and we hope you enjoy your new vehicle!

January 22, 2024

My partner and I had the best experience at this Volvo in Norwood'. As soon as we entered the place, we felt welcomed by Tony. He was open minded and very straightforward with the vehicle information and all More

by gabrielagonzenbach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanya Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Chahine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Gabriela! We're so glad to know that Tony was able to provide you with a welcoming and informative experience at Herb Chambers Volvo Cars Norwood. We appreciate your recommendation! Enjoy the new Volvo!

January 20, 2024

The service was great! The representative was very knowledgeable, polite, helpful. The service was performed quicker than expected More

by Vladimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Herb Chambers Volvo Cars Norwood responded

Vladimir, we're glad to know you had a great experience at Herb Chambers Volvo Cars Norwood. We always aim for efficiency and knowledgeable service! Thanks for the feedback.

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