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Herb Chambers Volvo Cars Norwood

Norwood, MA

4.8
862 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 862 reviews

December 01, 2023

Service has been excellent but the wait for a service appointment is too long, over a month. More

by jschnock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Dec 04, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the review and feedback. We hope you won't hesitate to reach out the next time our Herb Chambers Volvo Cars Norwood team can be of assistance!

December 01, 2023

A standup dealership. Yes who you go to buy a car makes a big difference and Herb Chambers Volvo of Norwood proves that. They do exactly what they say and the don't play More

by Roushguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanya Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gardner, Niko (sales manager)
Dec 01, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hey Roushguy, thank you for the 5-star rating! We're delighted to know that your experience with Herb Chambers Volvo Cars Norwood was straightforward and pleasant. We look forward to serving you again! Safe travels!

November 29, 2023

Friendly, professional, easy to talk with, called me back when car was ready. Pleased with the service. More

by Chrisnoonan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Herb Chambers Volvo Cars Norwood responded

Chris, we're glad to know you had a friendly and professional experience at Herb Chambers Volvo Cars Norwood. We appreciate your feedback and look forward to serving you again in the future!

November 27, 2023

I had an excellent experience working with Paul today to have my car serviced at Herb chambers Volvo. More

by mmaxey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know that you had an excellent experience with Paul during your recent service visit at Herb Chambers Volvo Cars Norwood. Thanks for sharing this positive feedback!

November 27, 2023

They were very fair with their pricing and made no excuses for any issues we ran into. I would shop here again More

by PL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanya Sacco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
Nov 28, 2023 -

Herb Chambers Volvo Cars Norwood responded

We appreciate your feedback and are glad to know you found our pricing fair at Herb Chambers Volvo Cars Norwood. We look forward to serving you again in the future!

November 25, 2023

Excellent sales person tony Very attentive and friendly not too much pressure to buy Love the car the color and ride More

by Kadanaher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Chahine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're so glad to know you had a positive experience with Tony at Herb Chambers Volvo Cars Norwood! We always aim for a pressure-free environment. Enjoy your new car!

November 23, 2023

Always have a stellar experience with Colin and the rest of the service department team in Norwood, very dependable and provide exemplary customer service. More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hi Jonathan! We're so glad to know that Colin and our service department team at Herb Chambers Volvo Cars Norwood consistently provide you with stellar experiences. Thanks for your trust in us!

November 20, 2023

Fabulous service- quick, courteous and well done. Nice waiting area. Best in the area, hands dowb More

by lbweissmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for supporting the Herb Chambers Volvo Cars Norwood team! We appreciate your kind feedback and look forward to seeing you at your next visit!

November 20, 2023

Great experience purchasing my new car. The staff there was very helpful and a pleasire. More

by tutanox
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Antonio Chahine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasiia Riabova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting the Herb Chambers Volvo Cars Norwood team with your recent purchase! We wish you many happy miles in your new vehicle and hope to work with you again in the future. Take care!

November 19, 2023

I bought a used certified 2019 car recently from Volvo Norwood, they are very responsive till the sale happens. My car had many issues, their service department sucks and they dont even know how to fix a More

by antonyraphel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Dixon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasiia Riabova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Herb Chambers Volvo Cars Norwood responded

Antony, We're sorry to read about your experience. This is not what we want for any of our guests. It's disappointing to know that you've had multiple issues with your car. We'd like an opportunity to make things right and address any outstanding concerns you may have. Please reach out directly so we can try to assist you. Thank you, Nick Salem - General Manager - nsalem@herbchambers.com

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