Herb Chambers Volvo Cars Norwood

I had a bad experience with sales at another MA Volvo dealership, so I was on alert. While all sales managers can be expected to try to get best price for the dealership, if you know what you are doing, dealership, so I was on alert. While all sales managers can be expected to try to get best price for the dealership, if you know what you are doing, you can avoid overpaying for a vehicle. What mattered to me in the process was thoughtful, detail oriented customer satisfaction-based service and honesty. I felt I got that from Rafi and the business manager. Both were kind, helpful, thorough and listened to what was important to me. Rafi worked hard to get the car I purchased ready in record time and made sure I was happy throughout the process. Anastasiia was truly professional and thorough. A solid experience. More

Very professional and very helpful. Thank you Rafi Trawi. You are very high recommended. Thank you Thank you Rafi Trawi. You are very high recommended. Thank you More

Great dealership , easy to work with . Vadim was a great salesman . Very knowledgeable, warm , fun and made sure I knew all about the vehicle I was buying . It was such an easy transaction Vadim was a great salesman . Very knowledgeable, warm , fun and made sure I knew all about the vehicle I was buying . It was such an easy transaction in so many ways . Love my new Volvo and would recommend this dealership and Vadim to anyone looking for a Volvo ! More

This service team has always taken great care of my car. My experience has been all I could hope for - great communication and professionalism My experience has been all I could hope for - great communication and professionalism More

My experience with Don and the service team was fantastic. I appreciated all of their dedicated support. fantastic. I appreciated all of their dedicated support. More

I have been with this dealership for years and have no plans to go anywhere else! The service and staff are the BEST! They make their customers feel special in all that they do plans to go anywhere else! The service and staff are the BEST! They make their customers feel special in all that they do More

Great service. Don was wonderful. The service was quick. And the car was nice and clean when I picked it up. Don was wonderful. The service was quick. And the car was nice and clean when I picked it up. More

Mr. Paul Dixon is Great 👍 😊Greatest customer service guy.He looked at the problem and came to me and said fuel pipe needs to be replaced and we have to order part will take two to three days. Also he re guy.He looked at the problem and came to me and said fuel pipe needs to be replaced and we have to order part will take two to three days. Also he relieved my anxiety 😟 by telling relax It won’t cost me a penny as this part will be covered by my warranty.On top he said today is your lucky 🍀 day as I will give you Loaner car 🚘 to use till you get your car fixed. He is polite, customer care guy, Intelligent, down to the earth helping nature guy and trustworthy and real NOBAL Man. More

Honest and upfront about the work that needed to be done. Communicated throughout the appraisal and work . Communicated throughout the appraisal and work . More

Great experience. They have good inventory, cars have nice options and no pressure sales from dealers. They have good inventory, cars have nice options and no pressure sales from dealers. More