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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.3
473 Reviews

473 Reviews of Herb Chambers Toyota of Boston - Service Center

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January 21, 2024

Easy to work with , helpful and informative . Always on time , and trues to accommodate your schedule More

by harveyberman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Herb Chambers Toyota of Boston responded

Harvey, we're glad to know you found our team at Herb Chambers Toyota of Boston helpful and accommodating. Thanks for the positive feedback!

January 09, 2024

Always feel welcome. I commend them for their wait area on the service floor. I miss those muffins though. Another thanks to Covit. They have a wait area down on the grou More

by DaForce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Herb Chambers Toyota of Boston responded

We're glad to know you've had positive experiences with us at Herb Chambers Toyota of Boston. We appreciate your patience during busy times and we always strive for improvement. Your feedback is valuable, and we look forward to assisting you in the future when it's time for a new car!

January 06, 2024

8:08 ^ Messages Hero chambers loyota or boston Your Review • 15 Word Minimum Consistent great service; came in for scheduled maintenance and inspection sticker. Sean delivers great customer care and i More

by Wong.donna88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Toyota of Boston responded

We're glad to know you had a great experience with Sean and our team at Herb Chambers Toyota of Boston. We always aim for top-notch service, so it's wonderful to hear that we hit the mark during your visit!

January 04, 2024

First thanks so much for everything all in front customers service people their are like family and friendly More

by 09noah18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Herb Chambers Toyota of Boston responded

Hey Noah! We're delighted to know that you felt like family during your visit to Herb Chambers Toyota of Boston. Thank you for choosing us! We'll see you next time. Safe travels!

December 21, 2023

Sean was great and service was smooth. I did not wait much and I am happy with the results! More

by Angy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Herb Chambers Toyota of Boston responded

We're so happy you experienced five-star care here, Angy! Thank you for coming to see the Herb Chambers Toyota of Boston team for your automotive needs!

December 15, 2023

Service is efficient. Staff is friendly. Work is somewhat on the expensive side but I’m most confident having Toyota doing most services. More

by Leh115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Herb Chambers Toyota of Boston responded

Hi Leh! We appreciate your feedback! It's great to know that you're pleased with our efficient service and friendly staff at Herb Chambers Toyota of Boston. We always aim for the highest quality in all we do, so thank you for trusting us with your vehicle needs.

December 14, 2023

I was informed by the receptionist and explained of the problem on my car. I received a video from the service technician Showing the problem of the car, this to me was awesome, great job. More

by Henniger1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Herb Chambers Toyota of Boston responded

We're glad to know that you found our video service report helpful! Our team at Herb Chambers Toyota of Boston is always here to keep you informed about your vehicle's needs. Thanks for the great review!

December 06, 2023

wonderful, friendly service you can trust. I love the new detail of sending a video of the work done. Great. More

by annoconnell14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Herb Chambers Toyota of Boston responded

We're glad to know you appreciated the video detailing of work done and our friendly service at Herb Chambers Toyota of Boston. Thanks for your trust in us!

December 05, 2023

Always professional…. .always helpful…. Bought 2 vehicles from Toyota of Boston ….service is always done to perfection More

by Silver fox 32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Herb Chambers Toyota of Boston responded

We're so glad to know you've had consistently positive experiences with us at Herb Chambers Toyota of Boston. Thank you for trusting us with your sales & service needs. We look forward to seeing you next time!

November 15, 2023

Very fast service and staff is very helpful throughout. Car feels better after the service. More

by GR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Herb Chambers Toyota of Boston responded

Thanks for trusting the Herb Chambers Toyota of Boston team with your vehicle's service needs! We appreciate you taking the time to share this review and hope you won't hesitate to reach out if we can assist you again in the future!

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