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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.2
498 Reviews

498 Reviews of Herb Chambers Toyota of Boston - Service Center

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September 15, 2017

Service of my Camry Service and Steve were excellent. All work have been done with high quality and fast. The waitind area was very comfortable, has a lot of magazines an More

by Dmitry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much for the wonderful review. Steve is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager

September 12, 2017

Very thorough service. Along with the high quality of service was the full explanation of each aspect of the work performed. I left fully satisfied that all maintenance det More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clyde Chornovas
Sep 13, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, John, for your feedback. My apologies for the longer than expected wait. We value your business and we look forward to the opportunity to serve your automotive needs again in the future. Best, Howie Reske, General Manager

September 12, 2017

Excellent! The experience was truly fantastic. The work was performed quickly. The waiting area was very comfortable, with ameneties like Wi-Fi, food, and coffee More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers Toyota of Boston for your service needs. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager

September 11, 2017

Excellent service My experience at this Toyota Deslership was very good. They're pleasant and they know what they are doing. I'm a satisfied costumer. Clean place. More

by Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Abbott
Sep 11, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Ricky! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Maggie and Sean were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Howie Reske, General Manager

September 10, 2017

Service on my brakes I received excellent service. Perkins, who worked on my car was exceptional. I will definitely bring my car for service again at this Toyota dealersh More

by Beatrice Cassis
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamisha Paul
Sep 11, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Beatrice! We value your business and we look forward to helping with your automotive needs in the future! Best, Howie Reske, General Manager

September 07, 2017

My Corolla and I My 1995 Corolla needed a new (and rare) gas tank cover opening lever, and wanted a state inspection certificate and its annual maintenance and servici More

by NO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to tell us about your experience. Knowing that Steve and our service crew took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Howie Reske, General Manager

September 05, 2017

always a good experience. you get full details about your car's needs regardless of the service you actually go in for. It gives you a chance to prepare for your next service. More

by Pardeep Singh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much! On behalf of our entire team here at Toyota Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

September 03, 2017

Service Very polite and professional staff. Garner trust with thorough explanation and prompt communication via telephone and in person. The service was quic More

by CP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who processed the payment.
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this fantastic review! We value your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

September 03, 2017

Always pleasant and professional I can always count on prompt service and a clean, comfortable waiting area with food and coffee. There is even free wifi so we can get my work done wh More

by Legoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

On behalf of Gary and our entire team here in Allston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

September 02, 2017

Always excellent. Steve Shlosman is courteous and kind and has a terrific sense of humor. Even when he has hard news to tell you about what your car needs he manages t More

by carpooling Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this fantastic review! I am thrilled to hear about your positive experience with Steve. We value your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

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