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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.3
474 Reviews

474 Reviews of Herb Chambers Toyota of Boston - Service Center

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August 13, 2017

Great place! Everyone was very helpful and friendly! The wait area was clean and comfortable! My car got everything it needed and I was out in no time! More

by Kris_anderson96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this 5-Star recommendation of Steve. We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager

August 12, 2017

Effective, efficient, and timely. Great service. This 5000 mile check up went extremely well. Mike, in the service department, who is very helpful telling me how much time it would take and how he w More

by Dublin21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Aug 14, 2017 -

Herb Chambers Toyota of Boston responded

It's so nice to know that Mike was able to provide you with such a pleasant service experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Howie Reske, General Manager

August 11, 2017

20k mile service It was a fine visit, smooth and well handled. However, I dislike the barrage of requests for feedback at each and ever visit. Toyota needs to back off More

by Fred1015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Aug 11, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Fred. I'm sorry for the multiple requests. I'll look into this to see why you're receiving so many. Best, Howie Reske, General Manager

August 08, 2017

getting recall on my RAV 4 fixed I was able to make an appointment for early Friday morning, August 4, from a number of choices. I was told on the phone this would take between 2 - 2 More

by Jerry Koenig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Jerry! Our primary concern is delivering flawless customer service and I’m happy to know that Sean provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

August 08, 2017

Service My service experience was terrific. I e been a loyal HC now with 3rdcar. Always professional and to the point. Sometimes I can actually get in and out More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Herb Chambers Toyota of Boston responded

Thanks, Rob! We're thrilled to hear that your experience was so enjoyable. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! Best, Howie Reske, General Manager

August 07, 2017

I came for 10k servce. I found staff to be very friendly and professional. Good experience overall. I just needed my car to be serviced for 10 k miles. Waiting room is good. More

by Arun Jalota
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for your business and we look forward to helping with your automotive needs in the future! Best, Howie Reske, General Manager

August 01, 2017

Herb Chambers Toyota of Boston Brought my Toyota Camry in for service. The Herb Chambers team did a great job getting me in and out in no time. This dealership had the most compteta More

by CR.Medico@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your service feedback. I'm so pleased to hear that we delivered a 5-star experience. If any questions arise or if you need any future assistance, please don't hesitate to contact us. Best, Howie Reske, General Manager

July 27, 2017

I went to get my car service and Sean was very kind and frie The service was excellent and the advisor was very patient and very detailed. I like the amenities offered to the customers and the phone call receive More

by Mèsi88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much for sharing this with us! We're so glad that you had such an enjoyable visit with Sean. We appreciate your comments and we look forward to seeing you in the future. Best, Howie Reske, General Manager

July 23, 2017

Excellent maintenance service Steve was very helpful and so very nice to talk to. Work was done in a short time while I waited in the lounge. I was out of there in no time at all. More

by AG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
Jul 26, 2017 -

Herb Chambers Toyota of Boston responded

On behalf of all the team here at Herb Chambers Toyota of Boston, I would like to thank you for choosing us for your automotive needs. It is truly a pleasure for us to learn that you enjoyed your visit here with Steve. We value your business and we hope to see you again. Kind Regards, Howie Reske, General Manager

July 22, 2017

Maintenance service Toyota RAV4 Excellent service from Michelle, he explained very nice options available and called later to inform me that they fixed the loose position of the whee More

by arman2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamisha Paul
Jul 26, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! We truly value your business and hope to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager

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