Back

Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.2
481 Reviews

481 Reviews of Herb Chambers Toyota of Boston - Service Center

Sort by
September 03, 2017

Always pleasant and professional I can always count on prompt service and a clean, comfortable waiting area with food and coffee. There is even free wifi so we can get my work done wh More

by Legoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

On behalf of Gary and our entire team here in Allston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

September 03, 2017

Service Very polite and professional staff. Garner trust with thorough explanation and prompt communication via telephone and in person. The service was quic More

by CP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who processed the payment.
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this fantastic review! We value your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

September 02, 2017

Always excellent. Steve Shlosman is courteous and kind and has a terrific sense of humor. Even when he has hard news to tell you about what your car needs he manages t More

by carpooling Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this fantastic review! I am thrilled to hear about your positive experience with Steve. We value your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

September 01, 2017

Consistently excellent service I was early for my appointment but the service representative took me in right away and my car was serviced promptly. Everyone was exceptionally profe More

by Cgryglik
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamisha Paul
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much! We value our guests’ feedback and I know Tamisha will appreciate your encouraging words. We thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

August 29, 2017

Will go back there for next car. They have many installations that make everything quick, nice and easy. Their location and traffics are good and converint for many people. Their staf More

by Maguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2017 -

Herb Chambers Toyota of Boston responded

Many thanks for this terrific feedback! I'm delighted to learn that you enjoyed working with Steve and Riad. Please don't hesitate to reach out if we can assist you in the future. Best, Scott Lewis, General Manager

August 28, 2017

Great customer service Over the years, I have had exceptional customer service, from employees Sean Cho, Mike Pierre and others at Herb Chambers Toyota of Boston. 100 % goo More

by VanCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Pierre
Aug 28, 2017 -

Herb Chambers Toyota of Boston responded

Many thanks for this terrific feedback! I'm delighted to learn that you enjoyed working with Sean and Mike. Please don't hesitate to reach out if we may assist you in the future. Best, Howie Reske, General Manager

August 28, 2017

Great Service Really accommodating. Don't try to sell unnecessary services. Quick work. Pleasant agents. Let me know what's happening and any if there is any recomm More

by Camry05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much! I'm so pleased to learn that your visit here was a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! Best, Howie Reske, General Manager

August 28, 2017

Nice, not fast The customer service was great and the scheduling was easy. The only issue was that for a simple oil change it took two hours for them to finish, doub More

by KStew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Aug 28, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your recent service experience. I apologize for the wait, we know your time is valuable. Best, Howie Reske, General Manager

August 28, 2017

everything went well aside from a longer wait then first thought- this place is well organized the waiting area is pleasant too lots of snacks! will have service done h More

by fa y 77
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Herb Chambers Toyota of Boston responded

I apologize for the longer than expected wait. I'll speak with Steve to find out what the delay was. We appreciate your business and please let us know if we may assist you again in the future. Best, Howie Reske, General Manager

August 27, 2017

Service and Michael who helped me were exceptional Michael was the best in terms of his helpfulness and ability. I was completely satisfied and very pleased with the entire process and the outcome. More

by Susan camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Aug 28, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for sharing this great feedback, Susan. I'm so happy to know that Mike was able to assist you. Thank you for sharing and we look forward to providing you with 5-Star service again in the future. Best, Howie Reske, General Manager

...
44
...