Back

Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.3
474 Reviews

474 Reviews of Herb Chambers Toyota of Boston - Service Center

Sort by
September 10, 2017

Service on my brakes I received excellent service. Perkins, who worked on my car was exceptional. I will definitely bring my car for service again at this Toyota dealersh More

by Beatrice Cassis
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamisha Paul
Sep 11, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Beatrice! We value your business and we look forward to helping with your automotive needs in the future! Best, Howie Reske, General Manager

September 07, 2017

My Corolla and I My 1995 Corolla needed a new (and rare) gas tank cover opening lever, and wanted a state inspection certificate and its annual maintenance and servici More

by NO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to tell us about your experience. Knowing that Steve and our service crew took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Howie Reske, General Manager

September 05, 2017

always a good experience. you get full details about your car's needs regardless of the service you actually go in for. It gives you a chance to prepare for your next service. More

by Pardeep Singh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much! On behalf of our entire team here at Toyota Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

September 03, 2017

Service Very polite and professional staff. Garner trust with thorough explanation and prompt communication via telephone and in person. The service was quic More

by CP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who processed the payment.
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this fantastic review! We value your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

September 03, 2017

Always pleasant and professional I can always count on prompt service and a clean, comfortable waiting area with food and coffee. There is even free wifi so we can get my work done wh More

by Legoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

On behalf of Gary and our entire team here in Allston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

September 02, 2017

Always excellent. Steve Shlosman is courteous and kind and has a terrific sense of humor. Even when he has hard news to tell you about what your car needs he manages t More

by carpooling Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this fantastic review! I am thrilled to hear about your positive experience with Steve. We value your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

September 01, 2017

Consistently excellent service I was early for my appointment but the service representative took me in right away and my car was serviced promptly. Everyone was exceptionally profe More

by Cgryglik
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamisha Paul
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much! We value our guests’ feedback and I know Tamisha will appreciate your encouraging words. We thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

August 29, 2017

Will go back there for next car. They have many installations that make everything quick, nice and easy. Their location and traffics are good and converint for many people. Their staf More

by Maguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2017 -

Herb Chambers Toyota of Boston responded

Many thanks for this terrific feedback! I'm delighted to learn that you enjoyed working with Steve and Riad. Please don't hesitate to reach out if we can assist you in the future. Best, Scott Lewis, General Manager

August 28, 2017

Nice, not fast The customer service was great and the scheduling was easy. The only issue was that for a simple oil change it took two hours for them to finish, doub More

by KStew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Aug 28, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your recent service experience. I apologize for the wait, we know your time is valuable. Best, Howie Reske, General Manager

August 28, 2017

everything went well aside from a longer wait then first thought- this place is well organized the waiting area is pleasant too lots of snacks! will have service done h More

by fa y 77
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Herb Chambers Toyota of Boston responded

I apologize for the longer than expected wait. I'll speak with Steve to find out what the delay was. We appreciate your business and please let us know if we may assist you again in the future. Best, Howie Reske, General Manager

...
43
...