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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.3
474 Reviews

474 Reviews of Herb Chambers Toyota of Boston - Service Center

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September 28, 2017

ALWAYS excellent service. I would not bother with this review if I didn't really think the service at Herb Chambers Toyota was amazing. They are well-organized, friendly, and More

by Jonathan K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much for your kind words, Jonathan! We are pleased to hear that Sean and Mike were able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Howie Reske, General Manager

September 27, 2017

Great service and very convenient service hours. I'm a loyal customer of Herb Champers Boston Toyota. The service is always great and done within the quoted time limit and the personnel is always rea More

by chrisioan4@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for your great review, Chris! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Sean make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Howie Reske, General Manager

September 20, 2017

quality honest service i have serviced my cars here for about 25 years. i find them to be honest, fair, and usually very prompt in having my car ready when promised. their More

by brenda45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Sep 20, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Brenda, for providing us with this great feedback! Mike is wholly devoted to the success of our guests’ experiences and we are so proud to have him on our team. We appreciate all of your kind words and thank you for choosing us for your service needs. Best, Howie Reske, General Manager

September 18, 2017

good service I went there to have my Toyota sienna inspected for another year. Both Michael and Sean are very friendly and professional. The service was done in le More

by laojin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Pierre
Sep 18, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your experience with Sean and Mike! We hope to see you again for any future automotive needs. Best, Howie Reske, General Manager

September 17, 2017

Excellent service and helpful staff. It's always a good experience at Herb Chambers. Steve in particular was very helpful. I will definitely return to Herb Chambers for future service on More

by Mfranco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! Time and time again Steve has proven that he will go the extra mile to ensure our customers' satisfaction. I will be certain to let him know what a great job he is doing. Thank you for your business and we look forward to seeing you again! Kind Regards, Howie Reske, General Manager

September 16, 2017

Hospitality and Service From arrival to departure, you are treated like an anticipated guest. Service is quality and communication is outstanding here. I highly recommend Her More

by BKrisHelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to write this review! I'm so pleased to know that Steve and Gary made your service experience a positive one, and I'll be sure to pass along the kind words to them. Thank you for your business and we look forward to doing business with you again! Best, Howie Reske, General Manager

September 15, 2017

Service of my Camry Service and Steve were excellent. All work have been done with high quality and fast. The waitind area was very comfortable, has a lot of magazines an More

by Dmitry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much for the wonderful review. Steve is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager

September 12, 2017

Very thorough service. Along with the high quality of service was the full explanation of each aspect of the work performed. I left fully satisfied that all maintenance det More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clyde Chornovas
Sep 13, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, John, for your feedback. My apologies for the longer than expected wait. We value your business and we look forward to the opportunity to serve your automotive needs again in the future. Best, Howie Reske, General Manager

September 12, 2017

Excellent! The experience was truly fantastic. The work was performed quickly. The waiting area was very comfortable, with ameneties like Wi-Fi, food, and coffee More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers Toyota of Boston for your service needs. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager

September 11, 2017

Excellent service My experience at this Toyota Deslership was very good. They're pleasant and they know what they are doing. I'm a satisfied costumer. Clean place. More

by Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Abbott
Sep 11, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Ricky! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Maggie and Sean were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Howie Reske, General Manager

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