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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.2
490 Reviews

490 Reviews of Herb Chambers Toyota of Boston - Service Center

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January 01, 2018

Mike, Daniel and Gary were excellent as usual Mike is friendly, detail oriented, very knowledgeable and helpful. Excellent Guy And Daniel Camara always exceeds customer service expectations. Trul More

by ALLIE S SACCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The African-American Lady at the register desk was excellent , Mike Pierre
Jan 01, 2018 -

Herb Chambers Toyota of Boston responded

Thank you, Allie, for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with our crew. We value your business and hope to see you again soon! Happy New Year! Howie Reske, General Manager

December 29, 2017

Daniel Camara is outstanding I have had two recent visits to Herb Chambers Toyota of Boston and in both cases I was extremely impressed with the service manager. He was working i More

by LC2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to post such great comments about your experience with Dan. Dan works very hard to provide our guests with exceptional customer service and we're so lucky go have him on our team. Thank you for your business and we wish you a very Happy New Year! Howie Reske, General Manager

December 23, 2017

Great service Everything was great! People are friendly. I got an oil change. Sean was friendly. I will return here for more service. Thank you very much. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much, Linda! Sean is such an asset to our team and I'm so glad he was able to assist you. Happy Holidays! Howie Reske, General Manager

December 22, 2017

Great way to start the day Everyone pleasant, room to wait while car being serviced is comfortable, quiet, and complimentary coffee and pastry served. Car serviced quickly. C More

by Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Liang
Dec 22, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Betty, so much for taking the time to write this review! Happy Holidays! Howie Reske, General Manager

December 21, 2017

Service appt Sean Cho is awesome. The estimate was right on point and all work was done well. Shuttle service was very helpful. Everyone was professional and respe More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Susan, for taking time to leave such a great review. I'm so pleased to hear that Sean did a great job with assisting you. We truly value your business and hope to serve your automotive needs for many more years to come. Happy Holidays! Howie Reske, General Manager

December 20, 2017

Service on my Prius V Though nothing complicated needed doing - only tire swap to snows and oil change, everything weny smoothly, job was quickly done, and all went as hope More

by 2013PriusVowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! I will be certain to let Steve know what a great job he is doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Happy Holidays! Howie Reske, General Manager

December 20, 2017

Good Experience Steve was friendly and communicated well so that I knew what needed to be done, why and how much it would cost. I received a call from him as soon as More

by Local Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Paul! I really appreciate your feedback on working with Steve. We value your business and hope you have a very happy holiday season! Best, Howie Reske, General Manager

December 19, 2017

maintenance annul check up my expericne was wonderful. the sales staff helped me an dmade surei recieved what I needed with a great deal. sevice was great. will come back again More

by Keisha Greaves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamisha Paul
Dec 19, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Keisha, so much for the wonderful review. Tamisha is a valued team member and your feedback is a testament to her commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Happy Holidays! Howie Reske, General Manager

December 12, 2017

Customer service is always patient and friendly The customer service staff is very positive and always take the time to explain everything. It's nice to see familiar faces each time I return for se More

by neighbor12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamisha Paul
Dec 13, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much! We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Please let us know if there is anything we can assist you with in the future. Best, Howie Reske, General Manager

December 12, 2017

great Customer service was great as usual. Waiting area comfortable. All employees professional and friendly. Car was serviced in less time then was expe More

by rose
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! Sean is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Howie Reske, General Manager

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