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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.2
481 Reviews

481 Reviews of Herb Chambers Toyota of Boston - Service Center

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December 12, 2017

great Customer service was great as usual. Waiting area comfortable. All employees professional and friendly. Car was serviced in less time then was expe More

by rose
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! Sean is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Howie Reske, General Manager

December 08, 2017

Took me early. Got me out early! Service people polite and friendly. Everything done professionally and efficient. I needed the car for a family event out of state. Booked at the las More

by marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamisha Paul, Mike Pierre
Dec 08, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Marie, for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right service decision. We value your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

October 02, 2017

Thank you for your service Sean Cho is courteous, service oriented staff, efficient and explained everything in detail, giving a peace of mind to customer with information as wh More

by Customer 101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! We are truly lucky to have such wonderful people working here like Sean. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Howie Reske, General Manager

October 02, 2017

Decent experience Steve was very helpful and thorough in trying to help me find the problem with my car. I had to come back to take a ride with a tech to further diagno More

by customer94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! It is always rewarding to receive great feedback like this and we really appreciate you taking time out to review us. It is great to know that you enjoyed working with Steve. Thank you for your business and we look forward to welcoming you back in the future. Best, Howie Reske, General Manager

October 01, 2017

Could have gotten more discount for this service. HHr hfg jj as above. Could have gotten more discount. Friendly staff. Would definitely recommend. Always excellent service. I bring my car here all the time. Ab More

by toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for your business and please let us know if we can be of further assistance. Best, Howie Reske, General Manager

September 28, 2017

Above and beyond We will NEVER shop or service our vehicles anywhere but Herb Chambers. Daniel the service manager at Herb Chambers Toyota Of Boston went so far and a More

by lacrosse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! We realize you have several choices when buying and servicing your vehicle and we thank you for choosing Herb Chambers Toyota of Boston. We thank you for your business and look forward to serving you in the future. Best, Howie Reske, General Manager

September 28, 2017

Exceptional customer service by Michael Michael went extra mile in making sure that I leave as a very satisfied customer. He attended to me with courtesy and respect. He also made sure he ex More

by Romeo A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Sep 28, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Romeo! It is so kind of you to compliment Mike and I will be sure to tell him what a great job he is doing. If you have any questions, please don't hesitate to call us. We are always here for you! Best, Howie Reske, General Manager

September 28, 2017

ALWAYS excellent service. I would not bother with this review if I didn't really think the service at Herb Chambers Toyota was amazing. They are well-organized, friendly, and More

by Jonathan K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much for your kind words, Jonathan! We are pleased to hear that Sean and Mike were able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Howie Reske, General Manager

September 27, 2017

Great service and very convenient service hours. I'm a loyal customer of Herb Champers Boston Toyota. The service is always great and done within the quoted time limit and the personnel is always rea More

by chrisioan4@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for your great review, Chris! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Sean make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Howie Reske, General Manager

September 20, 2017

quality honest service i have serviced my cars here for about 25 years. i find them to be honest, fair, and usually very prompt in having my car ready when promised. their More

by brenda45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Sep 20, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Brenda, for providing us with this great feedback! Mike is wholly devoted to the success of our guests’ experiences and we are so proud to have him on our team. We appreciate all of your kind words and thank you for choosing us for your service needs. Best, Howie Reske, General Manager

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