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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.3
474 Reviews

474 Reviews of Herb Chambers Toyota of Boston - Service Center

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January 14, 2018

Great Experience My most recent visit to the service department was exceptional. Tamisha was the one who managed my vehicle. She was respectful and kept me up to speed More

by crimson71477
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamisha Paul
Jan 15, 2018 -

Herb Chambers Toyota of Boston responded

Thank you so much! We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership with Tamisha. We value your business and please don't hesitate to contact us should any future questions arise. Best, Howie Reske, General Manager

January 13, 2018

Great and very helpful staff The staff is great and very helpful. They answer any question you may have. I have been there twice for service and it was quick and I was very happy More

by Sania Syeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2018 -

Herb Chambers Toyota of Boston responded

Thank you so much, Sania! I'm so pleased to hear that you enjoyed working alongside Haider and Steve. We value your business and please don't hesitate to contact us should any future questions arise. Best, Howie Reske, General Manager

January 12, 2018

Good experience My oil change went really smoothly, done much quicker than expected. The agent was friendly and tried to process paperwork in a timely manner. Waiti More

by luckystar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2018 -

Herb Chambers Toyota of Boston responded

Thank you! I am pleased to hear that Sean made your service experience a positive one. We wish you many miles of enjoyment with your Toyota. Best, Howie Reske, General Manager

January 09, 2018

Great customer service every time Steve gave excellent customer service and I was very happy with the auto service I received. I desperately needed a car wash, so the complimentary car More

by Cferro106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Leung
Jan 09, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for the kind words about our team. We are truly lucky to have such wonderful people working here like Kenny and Steve. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Howie Reske , General Manager

January 01, 2018

Mike, Daniel and Gary were excellent as usual Mike is friendly, detail oriented, very knowledgeable and helpful. Excellent Guy And Daniel Camara always exceeds customer service expectations. Trul More

by ALLIE S SACCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The African-American Lady at the register desk was excellent , Mike Pierre
Jan 01, 2018 -

Herb Chambers Toyota of Boston responded

Thank you, Allie, for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with our crew. We value your business and hope to see you again soon! Happy New Year! Howie Reske, General Manager

December 29, 2017

Daniel Camara is outstanding I have had two recent visits to Herb Chambers Toyota of Boston and in both cases I was extremely impressed with the service manager. He was working i More

by LC2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to post such great comments about your experience with Dan. Dan works very hard to provide our guests with exceptional customer service and we're so lucky go have him on our team. Thank you for your business and we wish you a very Happy New Year! Howie Reske, General Manager

December 23, 2017

Great service Everything was great! People are friendly. I got an oil change. Sean was friendly. I will return here for more service. Thank you very much. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much, Linda! Sean is such an asset to our team and I'm so glad he was able to assist you. Happy Holidays! Howie Reske, General Manager

December 22, 2017

Great way to start the day Everyone pleasant, room to wait while car being serviced is comfortable, quiet, and complimentary coffee and pastry served. Car serviced quickly. C More

by Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Liang
Dec 22, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Betty, so much for taking the time to write this review! Happy Holidays! Howie Reske, General Manager

December 21, 2017

Service appt Sean Cho is awesome. The estimate was right on point and all work was done well. Shuttle service was very helpful. Everyone was professional and respe More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Susan, for taking time to leave such a great review. I'm so pleased to hear that Sean did a great job with assisting you. We truly value your business and hope to serve your automotive needs for many more years to come. Happy Holidays! Howie Reske, General Manager

December 20, 2017

Service on my Prius V Though nothing complicated needed doing - only tire swap to snows and oil change, everything weny smoothly, job was quickly done, and all went as hope More

by 2013PriusVowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! I will be certain to let Steve know what a great job he is doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Happy Holidays! Howie Reske, General Manager

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