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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.3
474 Reviews

474 Reviews of Herb Chambers Toyota of Boston - Service Center

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March 03, 2018

Always a satisfying experience I have always used this place for my Toyotas. I always had good experience. If you have to wait for your vehicle to be serviced you won't mind to si More

by singhsaab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : another service agent
Mar 05, 2018 -

Herb Chambers Toyota of Boston responded

We thank you for your business and look forward to working with you again in the future. Kind Regards, Howie Reske, General Manager

February 24, 2018

super place to be in for service, the best around, recommend recommend to get your car service here, close by transportation, restaurants, quick bites, or breakfast, or the great hospitality in the waiting area, More

by mynor posadas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your compliments to our Service Department! Best, Howie Reske, General Manager

February 15, 2018

There for a recall for my Toyota Yaris. No charge of course, but they also replaced a tire valve cap, which I requested, and didn't charge for that either, and gave me a coupon for a free ca More

by freeby
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Feb 16, 2018 -

Herb Chambers Toyota of Boston responded

Thanks so much for leaving us a review! I'll be sure to tell Mike what a great job he is doing! Many thanks and happy driving! Best, Howie Reske, General Manager

February 14, 2018

Easy Service This was a routine service visit and all ran smoothly. I was in and out in a very timely manner, I really appreciate the fast turn around and friendly More

by BCToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2018 -

Herb Chambers Toyota of Boston responded

We thank you for your business and look forward to serving you again in the future! Best, Howie Reske, General Manager

February 09, 2018

Quick Reliable Service Easily identified and fixed the few problems with my car. I have always gotten excellent service here. And great hospitality with bagels and coffee re More

by Ghor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Herb Chambers Toyota of Boston responded

Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with Sean and the rest of the team. Until we have the opportunity to work with you again, take care! Best, Howie Reske, General Manager

February 05, 2018

Friendly, able to communicate with, and good customer servic Herb Chambers Toyota of Boston is a great dealer who provides the best service for the customer, the price is nice, and the locatio is convenient. More

by Tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2018 -

Herb Chambers Toyota of Boston responded

Thank you, Tina! It is a pleasure to read about your experience with Steve. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Howie Reske, General Manager

January 22, 2018

Always good experience when I am there. I went to change my oil in both my Highlander and Tacoma and Tanisha was polite and professional and helped with both transaction and got me in fast a More

by soleperu77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanisha
Jan 22, 2018 -

Herb Chambers Toyota of Boston responded

Thank you so much for your terrific feedback! I'm so happy to know that you enjoyed the snacks. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

January 22, 2018

Professional but overpriced Replacing a filter costs like $40 to $50, that’s really insane. Even if you got a team of professional workers....that’s still not reasonable enough f More

by Zi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2018 -

Herb Chambers Toyota of Boston responded

I'm sorry that there were some concerns with pricing. We welcome you to visit our website where we provide service specials and coupons. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

January 21, 2018

Excellent staff. Friendly and professional. Every time I visited this location, I enjoyed a pleasant experience that encouraged my return. The staff explained i More

by Henderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadmiel Fenton
Jan 22, 2018 -

Herb Chambers Toyota of Boston responded

Thank you so much for your recommendation! We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

January 20, 2018

New Battery for the Prius These people are always friendly, no matter how busy they are. I've been coming here for years and have never been disappointed with the service. More

by Prius owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your encouraging words and kind recommendation of Sean and our service department! We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

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