Herb Chambers Toyota of Boston - Service Center

Great, as Usual They offer quick, thorough, polite service. I got a clear explanation of service done and services needed. I waited in one of their clean bright wait They offer quick, thorough, polite service. I got a clear explanation of service done and services needed. I waited in one of their clean bright waiting areas. Water, coffee, snacks. Well done. More

Mr. Pierre was on top of our Prius regular sevrice. Mr. Pierre followed through on our questions and saw to it that the service went with dispatch and that we were apprised of its progress. Mr. Pierre followed through on our questions and saw to it that the service went with dispatch and that we were apprised of its progress. More

Caring Service The service was on time and comprehensive. I emailed a question after getting home and it was answered quickly and completely. He was very helpful i The service was on time and comprehensive. I emailed a question after getting home and it was answered quickly and completely. He was very helpful in all. More

Herb Chambers' service was flawless Both the drop off and pick up of my Rav4 at Herb Chambers was so silky smooth that it barely made a mark in otherwise busy day. The staff is efficien Both the drop off and pick up of my Rav4 at Herb Chambers was so silky smooth that it barely made a mark in otherwise busy day. The staff is efficient, friendly and professional; the facility was impeccably clean. I couldn't have had a better experience. More

Oil and filter service at herb chambers Tech person ,Michael was good and he explained all questions. whatever I asked thoroughly and that helped .He was quite understanding and helpful and Tech person ,Michael was good and he explained all questions. whatever I asked thoroughly and that helped .He was quite understanding and helpful and I appreciate that . More

As expected The April 12, 2018 visit to the service department for an oil change and annual safety inspection sticker for my Prius C was normal, nothing out of th The April 12, 2018 visit to the service department for an oil change and annual safety inspection sticker for my Prius C was normal, nothing out of the ordinary. Steve Shlosman did the intake and the final explanations of services needed and rendered. My thanks for his help and care. More

First service with new dealership I had my initial (free) service after purchasing my Yaris IA last fall. Everything went fine. The service was quick and the adviser (Steve) was frie I had my initial (free) service after purchasing my Yaris IA last fall. Everything went fine. The service was quick and the adviser (Steve) was friendly and professional. More

Have Used this Dealership since I bought my car there Always have received excellent service since I bought my car here in 2004 or 2005. My car is a 2003 and I've always had great and reliable service. Always have received excellent service since I bought my car here in 2004 or 2005. My car is a 2003 and I've always had great and reliable service. More

Excellent Customer Service Assistant Service Manager Sean Cho provided excellent service. Sean kept me up-to-date with service schedule and costs, as well as, a detailed report Assistant Service Manager Sean Cho provided excellent service. Sean kept me up-to-date with service schedule and costs, as well as, a detailed report regarding additional service and parts needed. More

10K Service My 10K mile servicing visit was great. I wasn't sure of the turnaround time, but my service advisor Steve Shlosman was helpful in providing a ballpark My 10K mile servicing visit was great. I wasn't sure of the turnaround time, but my service advisor Steve Shlosman was helpful in providing a ballpark when we spoke and he gave me a call at my cell (as requested) when my car was all set. I really appreciated being kept in the loop in all stages of the process. This is the type of transparency that I look for at minimum in any given time. Thanks again for your assistance. More