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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.3
475 Reviews

475 Reviews of Herb Chambers Toyota of Boston - Service Center

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July 11, 2018

Professional AND Friendly! Who would ever think spending time at a car dealership while your car is being serviced would be so PLEASANT?! Well, it is at Herb Chambers Toyota of More

by Kathi B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefania D’Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dewayne Holman, Mike Pierre
July 05, 2018

Long wait No complaints. Wait time was longer than anticipated. Apples. Coffee, and donuts were a plus. Chairs were comfortable and waiting area was clean. plen More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2018

Service with a smile Sean was excellent in helping me. I had an issue with my Toyota Highlander. He immediately took the care without an appointment and helped fix the sit More

by Tdnolan23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to review us. Happy to know that Sean was able to help you, and get you on your way to NY! -Howie Reske, General Manager.

June 24, 2018

Service Good staff and friendly staff I like to go there and I like it and staff give me good advice to fix my car Steve are nice person thanks More

by Parmod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review, glad you enjoy working with us. -Howie Reske, General Manager.

June 20, 2018

Servicing of Rav 4 Sean Cho has been our service advisor for many years. He has always been professional and wants to make sure we are satisfied with the auto repair More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2018

Good experience Service was done correctly and relatively promptly. All of the work was done as I requested and at the expected cost. One suggestion I would make is More

by rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 13, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your feedback- we appreciate you taking the time to give us your honest opinions. Glad you had a good experience with us. -Howie Reske, General Manager.

June 06, 2018

the service was excellent in every respect the service was timely and efficient, no problems. the car was ready well under the 2 hours estimate for time which of course i appreciate. i am al More

by give abreak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Jun 07, 2018 -

Herb Chambers Toyota of Boston responded

Glad you had a great visit with us! Thank you for your feedback- Howie Reske, General Manager.

May 16, 2018

Oil change Great service fast and friendly great great great will always get my oil change there and they also give a coupon for free car wash. More

by Nikos478
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review. Happy to know that u had a great experience with us. Best, Howie Reske, General Manager.

May 14, 2018

Excellent The staff was professional and friendly. They answered all our questions and guided us for best decision-making. They did not make us feel that the co More

by Mohammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review. Glad to know that the team made you feel comfortable and relaxed in making your decision! Looking forward to assisting you in the future should you need anything at all. Best, Howie Reske, General Manager.

May 12, 2018

Service Steve is very friendly and reliable; he always provides a clear explanation of what work is necessary and what was done. The rest of the staff are a More

by TEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review! Happy to know that you enjoy working with Steve, and the rest of our team. We appreciate your feedback! Best, Howie Reske, General Manager.

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