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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.2
489 Reviews

489 Reviews of Herb Chambers Toyota of Boston - Service Center

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December 06, 2018

Amazing, perfect, excellent! Sean is always the best. He is courteous and the service is always efficient. So grateful that I can go to a dealership that knows and respects me! More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2018

the good the bad. My most recent experience, a check up and a terrific detail cleaning, was great. In the past however I've twice had a car in, soon afterwards, terri More

by robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your feedback Robin. I apologize for the past experiences you have had with us, but happy to know that your most recent one was a positive one. If there is ever anything I can do please feel free to reach out! Best, Howie Reske, General Manager.

November 29, 2018

Great Service! I received prompt and excellent service from everyone at Herb Chambers. Sean took care of my appointment, and I had my car back before the stated wait More

by dkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2018

Quick and easy car maintenance Thanks! Even though it was the day after Thanksgiving, with probably skeletal staffing, my car was maintained in a brisk and efficient manner. Great s More

by mtopor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
November 23, 2018

very good customer service I always received great customer service when I come to the service department. Wish the wait was a little faster since I need to wait for the car. More

by rochelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Pierre
Nov 26, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review. Sorry about the wait time, I will take that into consideration. Best, Howie Reske, General Manager.

November 17, 2018

excellent service I wanted a15 month maintenance . Steve took care of that in record time. I was in and out in about an hour. Very informative service. Excellence. More

by dod12
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2018

6 month maintenance I wanted a sixth month maintenance and to have my car state inspected. Steve took care of that in record time. I was in and out in about an hour. More

by SPCasey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2018

Friendly environment Thank you steve make my day . Got the service and what I needed as always good place to get my car service. I'm definitely coming back More

by Esolis54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review. Glad you are pleased with the service performed on your vehicle. Best, Howie Reske, General Manager.

November 04, 2018

Great 👍🏻 Thanks to your company and the excellent service provided by your delightful employees. I would love to recommend your company to anyone who needs in More

by Jummjee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2018

Easy Saturday morning 30K maintenance check I had a very smooth experience getting my car thru its 30K maintenance check yesterday (Saturday) morning. Steve Shlosman warmly greeted me, reviewed More

by HK02130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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