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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.3
475 Reviews

475 Reviews of Herb Chambers Toyota of Boston - Service Center

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January 08, 2019

Great service, short wait. Great facilities, nice location. Friendly staff (Gary) Went for the 10K maintenance and the emissions inspections. Not a long wait (a little bit more More

by Chickie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your experience. Happy to know that enjoyed your time at our dealership, and are pleased with the service performed on your vehicle. Best, Howie Reske, General Manager.

January 06, 2019

Friendly and Helpful People Once again everything went well with my visit. I always come here for service on my truck and enjoy the clean facilities, free WiFi, morning breakfast More

by JohnAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Herb Chambers Toyota of Boston responded

Glad you had another great experience with us. I appreciate your business and your feedback. -Howie Reske, General Manager.

December 29, 2018

Quick and easy service appointment Scheduled 30k maintenance went smoothly and within allotted time as stated. Service personnel Steve Schlosman went over issues found with vehicle and More

by Sienna Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2018

Efficient and fast service. Professional and helpful Steve Shlosman was particularly professional and helpful. Everyone at the dealership was helpful. Waiting room was clean and pleasant. Service counter More

by casa48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2018

Great Service! The service advisory provide great service. The truck service got it done on time. Will provide Herb Chamber to family and friend. Will come back to H More

by dlee88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2018

Good Overall Experience I have been going to the Toyota Dealership in Boston for a little bit now with my cars and always receiving good help from the front desk associate an More

by soleperu77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to provide us with your feedback. I'm happy to know that you always have a great experience when you come to our dealership. We always want our customers to feel welcomes, comfortable, and taken care of! We look forward to your next visit! Best, Howie Reske, General Manager.

December 06, 2018

Amazing, perfect, excellent! Sean is always the best. He is courteous and the service is always efficient. So grateful that I can go to a dealership that knows and respects me! More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2018

the good the bad. My most recent experience, a check up and a terrific detail cleaning, was great. In the past however I've twice had a car in, soon afterwards, terri More

by robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your feedback Robin. I apologize for the past experiences you have had with us, but happy to know that your most recent one was a positive one. If there is ever anything I can do please feel free to reach out! Best, Howie Reske, General Manager.

November 29, 2018

Great Service! I received prompt and excellent service from everyone at Herb Chambers. Sean took care of my appointment, and I had my car back before the stated wait More

by dkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2018

Quick and easy car maintenance Thanks! Even though it was the day after Thanksgiving, with probably skeletal staffing, my car was maintained in a brisk and efficient manner. Great s More

by mtopor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
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