Back

Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.2
489 Reviews

489 Reviews of Herb Chambers Toyota of Boston - Service Center

Sort by
November 30, 2019

Attentive, friendly service among the best Steve was very friendly, efficient and customer-oriented. He did everything possible to ensure a good experience and result. I would definitely reco More

by Dldluhr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2019

Herb Chambers Toyota makes everything convenient for me. from a reminder email and follow up to an automated call-back if there’s not a staff member available when I call. Everyone is kind, pleasant, thorou More

by susan_balogh
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2019

Order and install new tire; plus first free service. I had a good experience with my sales person back in February 2019. The new tire had to be ordered, but it arrived on time, and I got an early call th More

by bodenhei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2019

As is always the case, the service coordinator was pleasant and helpful and kept me apprised of the status of the service as I waited. More

by Mzackin
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2019

Service Lats time it took 2 hours but this time took only about 30-40 min this time. Hopefully it will go same way next time. More

by tosakai2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2019

Steve is great I don’t always remember the names of the employees at this dealership. What I remember is that everyone is friendly while professional. My service adv More

by Customer 88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2019

Great Service Car was promised on time, work was done well. I needed additional service than what I went in for but the additional services made sense and addressed More

by lor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2019

Sean helped me right away even without an appointment and very clearly explained the issue with my tire and offered solutions. He also gave advice on some other items More

by Kelly G
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2019

Service Great service with excellent customer service . Tereza Guzman was excellent in providing a great customer service and did a great job with getting a q More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Herb Chambers Toyota of Boston responded

Happy to know you had an excellent experience with us. Thank you for your review! Best, Howie Reske, General Manager

October 21, 2019

Excellent service Could have not been more happy with the excellent service I got from Gary François. He went beyond my expectations.Best employee Herb Chambers could h More

by Bernchelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
29
...