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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.2
488 Reviews

488 Reviews of Herb Chambers Toyota of Boston - Service Center

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April 15, 2022

Excellent service, easy access, clear communication, and high quality facilities. Everyone is friendly, welcoming, and so helpful! 10/10 would recommend More

by nicoleterrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto
Apr 18, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this wonderful feedback! We're honored to receive your support and look forward to your next visit with us here at Herb Chambers Toyota of Boston!

April 12, 2022

I am happy with profetional service. On Herb chambers. Toyota on Boston for my car More

by Luis.barahona59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Herb Chambers Toyota of Boston responded

Hi Luis, thank you for sharing your review! We look forward to seeing you next time at Herb Chambers Toyota of Boston!

April 07, 2022

It was a pleasure to have our car so well taken care of in every way. Courteous and efficient. Thank you very much. More

by yasuko dower
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your experience, Yasuko! We love seeing your 5-stars! -Herb Chambers Toyota of Boston

April 06, 2022

Terrible job in service! Neglected to put my summer tires on and take my snow tires off. I pointed out the tires which were completely filling the back area of the car upon d More

by John D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Camara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2022

Excellent Toyota dealership with a service department to match, The dealership has provided what my vehicle has needed to keep it reliable More

by oldkec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for your 5-stars! We're so happy that our team earned your positive feedback! see you next time! -Herb Chambers Toyota of Boston

March 28, 2022

Was satisfied with the service but would suggest a more detailed look into car history such as suggesting to service if enough time has elapsed More

by Peterp1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Peterp1001 responded

Enough already

Mar 29, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for your honest feedback. We will take your comments into consideration for improving our customer's experience.

March 26, 2022

I bought my car here almost 3 years ago. I have always had a wonderful experience when I have my car serviced here. They are thorough and informative. I brought my car in yesterday for More

by Kmkling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Chery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah LaRiviere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for your confidence in the Herb Chambers Toyota of Boston team! We appreciate your continued support and look forward to your next visit!

March 22, 2022

I was pleased to have a service specialist, Ernesto, Who met me at my car and set me up for my service. More

by Scott Toyota Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto
Mar 23, 2022 -

Herb Chambers Toyota of Boston responded

Scott, we are so proud to hear that Ernesto and the team at Herb Chambers Toyota of Boston can take great care of you! Thank you!

March 03, 2022

I could make an appointment. The service was prompt. The service advisor was helpful and courteous. More

by paulflaherty2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Herb Chambers Toyota of Boston responded

We're glad our service team could make the process easier! Thank you, Paul! - Herb Chambers Toyota of Boston

March 02, 2022

Mr. Rrancois & Dan are Professional , Courteous, Knowledgeable, Managers, More Managers like them are the Best More

by maureenkatz15
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Herb Chambers Toyota of Boston responded

We're glad our team made this a great experience for you, Maureen! Thank you for being a Herb Chambers Toyota of Boston customer!

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