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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.2
488 Reviews

488 Reviews of Herb Chambers Toyota of Boston - Service Center

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July 26, 2022

Great place to service your car and know you are keeping the maximum value of the car. It is well taken here. Service folks are friendly & great. More

by Elenafernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for trusting the Herb Chambers Toyota of Boston team with the care of your vehicle! We're grateful for your support and look forward to your next visit!

June 28, 2022

They’have been very trustworthy over the years. They keep me aware of anything that may develop More

by waynealucas23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Herb Chambers Toyota of Boston responded

This review means more to us than you know! Thank you for coming to Herb Chambers Toyota of Boston for so many years!

June 27, 2022

As usual Sean was great. Come to this Dealership for about 30 Years. Thank you More

by Ingridhz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Herb Chambers Toyota of Boston responded

Wow, Ingrid! We're so happy to have you as a loyal Herb Chambers Toyota of Boston customer for so many years! Thank you for coming to see Sean and the team!

June 27, 2022

I brought my first car here on 2005. Then bought another car on 2020. Everything was done in this dealership. This is the one you can trust. More

by Libin Liu.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Herb Chambers Toyota of Boston responded

We're happy that you remembered us after all these years, Libin! Thank you for trusting Herb Chambers Toyota of Boston!

June 04, 2022

The best place to service your Toyota car. Also to buy your car/suv Thanks More

by Joshuapeled
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for being a Herb Chambers Toyota of Boston customer! We're grateful for your support and look forward to your next visit!

May 31, 2022

Service is good and reliable as well as dependable and accurate and caring and trustworthy. More

by Joekellyboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Joekellyboston responded

Use my message above. Service was terrific.

May 31, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for such a glowing review! We're happy we could help you out, and we hope to see you here at Herb Chambers Toyota of Boston again!

May 31, 2022 -

Joekellyboston responded

You are welcome.

May 28, 2022

You can make a reservation but will still have to wait 4 hours. Team is handling the line very poorly and untrustworthy. More

by Li
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Camara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this feedback with us. We apologize for the long wait and hope we can provide you with a more efficient experience in the future. If you would like to discuss your experience in detail, please feel free to contact me directly. Thanks again, Howie Reske - General Manager - hreske@herbchambers.com

May 15, 2022

Teresa was great ! Very up front and accommodating she kept us in the loop with the repair to my car More

by jreilly_27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for your 5-star rating! We're so happy that Teresa provided you with excellent communication! See you next time at Herb Chambers Toyota of Boston!

May 09, 2022

Always very polite, helpful and courteous. Have answers for questions you might have. Thank you. More

by mfc919
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your experience working with our team at Herb Chambers Toyota of Boston! See you next time!

May 04, 2022

The service was excellent and the timing was exactly what I was told. I will certainly return for more service work. More

by b.satvat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for the wonderful feedback about your recent visit here at Herb Chambers Toyota of Boston! We look forward to serving you again in the future!

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