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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.3
473 Reviews

473 Reviews of Herb Chambers Toyota of Boston - Service Center

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March 28, 2022

Was satisfied with the service but would suggest a more detailed look into car history such as suggesting to service if enough time has elapsed More

by Peterp1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Peterp1001 responded

Enough already

Mar 29, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for your honest feedback. We will take your comments into consideration for improving our customer's experience.

March 26, 2022

I bought my car here almost 3 years ago. I have always had a wonderful experience when I have my car serviced here. They are thorough and informative. I brought my car in yesterday for More

by Kmkling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Chery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah LaRiviere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for your confidence in the Herb Chambers Toyota of Boston team! We appreciate your continued support and look forward to your next visit!

March 22, 2022

I was pleased to have a service specialist, Ernesto, Who met me at my car and set me up for my service. More

by Scott Toyota Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto
Mar 23, 2022 -

Herb Chambers Toyota of Boston responded

Scott, we are so proud to hear that Ernesto and the team at Herb Chambers Toyota of Boston can take great care of you! Thank you!

March 03, 2022

I could make an appointment. The service was prompt. The service advisor was helpful and courteous. More

by paulflaherty2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Herb Chambers Toyota of Boston responded

We're glad our service team could make the process easier! Thank you, Paul! - Herb Chambers Toyota of Boston

March 02, 2022

Mr. Rrancois & Dan are Professional , Courteous, Knowledgeable, Managers, More Managers like them are the Best More

by maureenkatz15
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Herb Chambers Toyota of Boston responded

We're glad our team made this a great experience for you, Maureen! Thank you for being a Herb Chambers Toyota of Boston customer!

February 28, 2022

I want To give zero star because I done service and they never check my tire pressure never put the windshield washer the never done the multi point inspection less on the invoice it was saying no inspectio More

by gurmukh banwait
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ernesto
Mar 15, 2022 -

Herb Chambers Toyota of Boston responded

We're disappointed to read this review. We expect better for our clients. We understand your frustration and encourage you to please reach out so we can discuss this experience and find a resolution. Thank you, Howie Reske - General Manager - hreske@herbchambers.com

February 25, 2022

The customers services are wonderful. I am recommended this place to anyone who looking for good services More

by Jbhyppolite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perkings
Feb 28, 2022 -

Herb Chambers Toyota of Boston responded

Thank you so much! It means a lot to hear that our team earned your recommendation and we hope to see you again next time here at Herb Chambers Toyota of Boston!

February 20, 2022

It was great there and great service I’m going there next time when I need it More

by Zito
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for your review, Zito! We look forward to seeing you next time at Herb Chambers Toyota of Boston!

January 29, 2022

Outgoing personality. Knows her stuff, super asset to the staff. Best survivor assist on the planet. More

by jimjadul
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Guzman
Feb 01, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for the kind review! We're so glad you enjoyed working with Tereza and we'll be sure to share this wonderful feedback with her. Thanks for visiting Herb Chambers Toyota of Boston and please don't hesitate to reach out if we can be of service again in the future!

January 21, 2022

When I come to the Toyata Service Center, Ms Teresa and Mr Mynor put my worries at rest. They take care of my Sequoia and Ms Teresa always let's me know when service is due. I am a very happy long time cus More

by Addison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mynor
Jan 24, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for trusting the Herb Chambers Toyota of Boston team with your Sequoia, Addison! We're truly grateful for your continued support, as well as your kind comments about our team, and we look forward to seeing you at your next visit!

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