Herb Chambers Toyota of Boston - Service Center

I have been a client of this firm for over 20 years and have been always satisfied with their excellent service They are attentive and caring. have been always satisfied with their excellent service They are attentive and caring. More

Although there was only one service advisor, things moved along relatively quickly. The check list showed that the car passed its annual physical exam. along relatively quickly. The check list showed that the car passed its annual physical exam. More

I called ahead to let the dealer know I would have to be late for my service appointment. They informed me I could not keep my appointment because a simple oil change takes an entire hour and a half — and t late for my service appointment. They informed me I could not keep my appointment because a simple oil change takes an entire hour and a half — and they won’t let you decline unneeded services. Do not go to this dealer for service, they will not be accommodating. More

I had my 90000 service done today. The service person up sold me a cooling system flush and a brake system flush. She tried to upsell me spark plug replacement. According to Toyota’s s The service person up sold me a cooling system flush and a brake system flush. She tried to upsell me spark plug replacement. According to Toyota’s service manual these services do not need to be done until 120,000 miles minimum. That’s why I hate taking my auto to a dealer. They are always trying to sell you what you need.Unfortunately I have an extended warranty so I need to make sure I keep the services up to date.The reason why I did not give this rating a one star is the new service rep I felt with when I picked up my car heard my complaint and adjusted the bill. More

I went to Herb Chambers of Boston on Brighton Ave for the first time today for service and was extremely impressed. first time today for service and was extremely impressed. More

The Toyota service representative, Teresa Guzman was knowledgeable, friendly, and helpful. Great and pleasant experience overall. Teresa is always nice to communicate with and goes above and beyond wha knowledgeable, friendly, and helpful. Great and pleasant experience overall. Teresa is always nice to communicate with and goes above and beyond what is needed. Thank you immensely! More

My CAR HAD BEEN REPAIRED, BUT THE WOMAN AT THE FRONT DESK MADE ME STAND THERE FOR 30 MINUTES. And the service was terrible. It makes me feel very uncomfortable. MADE ME STAND THERE FOR 30 MINUTES. And the service was terrible. It makes me feel very uncomfortable. More

Service department was dismissive of problem presented with new RAV4 hybrid and not helpful; issue unresolved so taking vehicle to another dealer. with new RAV4 hybrid and not helpful; issue unresolved so taking vehicle to another dealer. More

Good not have been more cooperative, friendly, and professional. He is an excellent Representative for the service department. professional. He is an excellent Representative for the service department. More