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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.3
473 Reviews

473 Reviews of Herb Chambers Toyota of Boston - Service Center

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May 31, 2022

Service is good and reliable as well as dependable and accurate and caring and trustworthy. More

by Joekellyboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Joekellyboston responded

Use my message above. Service was terrific.

May 31, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for such a glowing review! We're happy we could help you out, and we hope to see you here at Herb Chambers Toyota of Boston again!

May 31, 2022 -

Joekellyboston responded

You are welcome.

May 28, 2022

You can make a reservation but will still have to wait 4 hours. Team is handling the line very poorly and untrustworthy. More

by Li
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Camara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this feedback with us. We apologize for the long wait and hope we can provide you with a more efficient experience in the future. If you would like to discuss your experience in detail, please feel free to contact me directly. Thanks again, Howie Reske - General Manager - hreske@herbchambers.com

May 15, 2022

Teresa was great ! Very up front and accommodating she kept us in the loop with the repair to my car More

by jreilly_27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for your 5-star rating! We're so happy that Teresa provided you with excellent communication! See you next time at Herb Chambers Toyota of Boston!

May 09, 2022

Always very polite, helpful and courteous. Have answers for questions you might have. Thank you. More

by mfc919
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your experience working with our team at Herb Chambers Toyota of Boston! See you next time!

May 04, 2022

The service was excellent and the timing was exactly what I was told. I will certainly return for more service work. More

by b.satvat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for the wonderful feedback about your recent visit here at Herb Chambers Toyota of Boston! We look forward to serving you again in the future!

April 15, 2022

Excellent service, easy access, clear communication, and high quality facilities. Everyone is friendly, welcoming, and so helpful! 10/10 would recommend More

by nicoleterrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto
Apr 18, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this wonderful feedback! We're honored to receive your support and look forward to your next visit with us here at Herb Chambers Toyota of Boston!

April 12, 2022

I am happy with profetional service. On Herb chambers. Toyota on Boston for my car More

by Luis.barahona59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Herb Chambers Toyota of Boston responded

Hi Luis, thank you for sharing your review! We look forward to seeing you next time at Herb Chambers Toyota of Boston!

April 07, 2022

It was a pleasure to have our car so well taken care of in every way. Courteous and efficient. Thank you very much. More

by yasuko dower
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your experience, Yasuko! We love seeing your 5-stars! -Herb Chambers Toyota of Boston

April 06, 2022

Terrible job in service! Neglected to put my summer tires on and take my snow tires off. I pointed out the tires which were completely filling the back area of the car upon d More

by John D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Camara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2022

Excellent Toyota dealership with a service department to match, The dealership has provided what my vehicle has needed to keep it reliable More

by oldkec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for your 5-stars! We're so happy that our team earned your positive feedback! see you next time! -Herb Chambers Toyota of Boston

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