Herb Chambers Toyota of Boston - Service Center

Sean is extremely patient with all the questions we had and continues to provide advice as we have additional issues. It was very stressful when we had a broken car, but Sean made it significant easier for and continues to provide advice as we have additional issues. It was very stressful when we had a broken car, but Sean made it significant easier for us! We are very much appreciated! More

I’m super pleased witHerb Chambers Toyota of Boston. Excellent service & excellent repairs. I’ve been going there for years and my 18 year old Toyota Sienna is still going strong, thanks to their profes Excellent service & excellent repairs. I’ve been going there for years and my 18 year old Toyota Sienna is still going strong, thanks to their professional work. They’re very polite, as well. Marilyn More

Sean was very courteous. He listened to me and understood what needs to be done. He also followed up and informed me as the maintenance service progressed. He listened to me and understood what needs to be done. He also followed up and informed me as the maintenance service progressed. More

Seemed like no one was working last Saturday. No one available to check in my truck and after I paid, I had to look around and go find a mechanic to get me my truck. Also, they said they coul No one available to check in my truck and after I paid, I had to look around and go find a mechanic to get me my truck. Also, they said they couldn’t do the included tire rotation since they couldn’t get the lug nuts off unless I paid $550 for new ones. I think they are really angling for the sale since my front lugs look stripped now. More

Service at Herb Chambers Toyota in Allston Massachusetts 03134 was timely efficient friendly and reasonable 03134 was timely efficient friendly and reasonable More

I have been a client of this firm for over 20 years and have been always satisfied with their excellent service They are attentive and caring. have been always satisfied with their excellent service They are attentive and caring. More

Although there was only one service advisor, things moved along relatively quickly. The check list showed that the car passed its annual physical exam. along relatively quickly. The check list showed that the car passed its annual physical exam. More

I called ahead to let the dealer know I would have to be late for my service appointment. They informed me I could not keep my appointment because a simple oil change takes an entire hour and a half — and t late for my service appointment. They informed me I could not keep my appointment because a simple oil change takes an entire hour and a half — and they won’t let you decline unneeded services. Do not go to this dealer for service, they will not be accommodating. More

I had my 90000 service done today. The service person up sold me a cooling system flush and a brake system flush. She tried to upsell me spark plug replacement. According to Toyota’s s The service person up sold me a cooling system flush and a brake system flush. She tried to upsell me spark plug replacement. According to Toyota’s service manual these services do not need to be done until 120,000 miles minimum. That’s why I hate taking my auto to a dealer. They are always trying to sell you what you need.Unfortunately I have an extended warranty so I need to make sure I keep the services up to date.The reason why I did not give this rating a one star is the new service rep I felt with when I picked up my car heard my complaint and adjusted the bill. More